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BSOD with new ASRock AB350 Pro4 and AMD Ryzen 2400

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11755
Printed Date: 28 Jul 2025 at 11:27am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: BSOD with new ASRock AB350 Pro4 and AMD Ryzen 2400
Posted By: Liviu
Subject: BSOD with new ASRock AB350 Pro4 and AMD Ryzen 2400
Date Posted: 27 Jun 2019 at 8:34pm
Good day,

My name is Liviu and I am requesting your help regarding an issue I have with AsRock motherboard and AMD Ryzen 2400g.

First of all, let me tell you that I took my system to warranty when it had installed ASRock AB350M Pro4 because of the constant BSOD errors. I did everything related to user experience and the company replaced that motherboard with ASRock AB350 Pro4, admiting the old one was faulty.

With the new motherboard- ASRock AB350 Pro4 - everything was fine, but unfortunately all good things come to an end. In this case it lasted 3 weeks.

Yesterday I started getting BSOD and again with different errors. Unstable systems and from time to time it wont even start. I did a BIOS update but it didnt fixed the situation. I want to mention that I havent touched Windows version, I only updated it the night before.

What is there left to do?

My current hardware:

AMD Ryzen 2400g With Vega 11
ASRock AB350 Pro4
Corsair Vengeance LPX Black 8GB DDR4 3000MHz CL15 Dual Channel Kit





Replies:
Posted By: Xaltar
Date Posted: 27 Jun 2019 at 9:42pm
If the system was stable for 3 weeks then suddenly began to BSOD etc then typically that means something is causing a problem, given this is your second board I would guess it is something that was common between both boards that is causing issues/damage. My guess based on what you describe would be a faulty or inadequate PSU. You did not list your PSU in your specs, that would be useful to know.

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Posted By: Liviu
Date Posted: 27 Jun 2019 at 9:57pm
Hello,

This is my PSU: FSP HEXA Plus, 500W

Thank you!



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