B450M Pro4+Ryzen 2400G black screen
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11783
Printed Date: 29 Jul 2025 at 6:38am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B450M Pro4+Ryzen 2400G black screen
Posted By: playerum
Subject: B450M Pro4+Ryzen 2400G black screen
Date Posted: 04 Jul 2019 at 1:05am
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Hi! I've installed Window 10 64 bit (1903), made all the updates and then the driver win10-64bit-radeon-software-adrenalin-2019-edition-19.6.3-june27.exe, after restarting the screen got black, I can hear the Windows sound. Tried to reset the graphic driver with Win+Ctrl+Shift+B, but did not work. I already made a fresh install and all the Windows updates, just waiting for the driver... Any suggestion? My setup: ASRock B450M Pro4 (BIOS P1.60) Ryzen 5 2400G 2 x Crucial Ballistix Sport LT 8GB DDR4-3200 Grey BLS8G4D32AESBK 1 SSD (Windows) 1 HD (files) * I set the memory to 3200Mhz and did not change anything else Regards, |
Replies:
Posted By: _Mael_
Date Posted: 04 Jul 2019 at 2:06am
Install latest chipset drivers from Amd 
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Posted By: playerum
Date Posted: 04 Jul 2019 at 5:20am
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Hi, I got the driver (19.6.3) from below, but didn't work! https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-desktop-processors-radeon-vega-graphics/amd-ryzen-5-0 Then I got the driver from ASRock AMD-AllIn1(v19.10.08_19H1_WHQL).zip and did not work too! https://www.asrock.com/mb/AMD/B450M%20Pro4/#Download Bios update? |
Posted By: playerum
Date Posted: 04 Jul 2019 at 7:23pm
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Dude, this is unbelievable! I spent more than 6 hours to find out that the problem is the VGA monitor that loses the signal when the AMD drivers are installed (10 year LCD monitor). Yesterday, after almost going into depression, I raised my hands to heaven and asked for divine help... I am joking... But seriously, I was giving up and I thought and if I test on my TV??? And it worked! It could get worse I know, but why does this happen? Any logical explanation? |
Posted By: Xaltar
Date Posted: 05 Jul 2019 at 3:14am
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What interface does it use? HDMI has multiple standards, not all are properly backward compatible. Either way, I am glad to see you found the problem. You can try an HDMI to DVI adapter with your monitor (use the DVI output on the motherboard), that should allow you to continue using your monitor and save you some money on buying a new one. ------------- 
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Posted By: playerum
Date Posted: 05 Jul 2019 at 7:15pm
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It uses D-Sub. I did not know that the death of VGA was announced long time ago. https://newsroom.intel.com/news-releases/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog/#gs.n08xsg For now, I will buy a VGA to HDMI adapter. |
Posted By: _Mael_
Date Posted: 06 Jul 2019 at 1:32am
| This adapter no work sorry |
Posted By: playerum
Date Posted: 25 Jul 2019 at 8:45pm
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Hi! This worked for me! VGA to HDMI Adapter https://i.ibb.co/VCXnZLn/adaptador-hdmi-vga.jpg The resolution did not worked well, but I can use it for now! |