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Z390 Phantom Gaming-ITX/ac boot problem!

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11798
Printed Date: 26 Dec 2024 at 11:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z390 Phantom Gaming-ITX/ac boot problem!
Posted By: sp3cialck
Subject: Z390 Phantom Gaming-ITX/ac boot problem!
Date Posted: 06 Jul 2019 at 8:58am
Hi there! I'm building a new pc with a Z390 Phantom Gaming-ITX/ac and an i9-9900k processor and i'm having a problem to start the system, i don't know if the mobo isn't recognizing my both logitech keyboards ( it has power, the leds are on ) or is other issue with any component, but i can't select any option to boot the system, or go to the bios menu! The keyboard is just not working! And i'm stuck in this screen:


I already double checked everything, every cable, connection, removed memory, m2, ssd, checked PSU, but i don't know what's going on!

When i press caps lock, the light turn on, and off, but after some seconds it doesnt work anymore... ( system freeze? )

Any idea? i'm getting mad on it!






Replies:
Posted By: sp3cialck
Date Posted: 06 Jul 2019 at 9:00am
here is the pic link

https://drive.google.com/file/d/1JLngo6-pm73T7ISGuJI11CEupApY6ozJ/view?usp=sharing


Posted By: sp3cialck
Date Posted: 06 Jul 2019 at 9:13am
PSU Corsair: sf750
Memory: TridentZ RGB 16GBx2 ddr4-3600 cl17-19-19-39 1.35v
Watercooler: NZXT Kraken X52
case: q500L coolmaster
gpu: rtx 2080ti (not connected ATM )
keyboars: logitech g910 and g213



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