Just crash in Win10
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11818
Printed Date: 28 Jul 2025 at 10:48am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Just crash in Win10
Posted By: Wolfiano
Subject: Just crash in Win10
Date Posted: 08 Jul 2019 at 11:31am
Dear All,
I have critical problem on my A320M-HDV R3.0 with 2400G CPU.
When boots to windows it just crashes.
i tried updating the bios to the newest 1.30 but no difference.
If any solution will very appreciate.
Thanks
|
Replies:
Posted By: juancho
Date Posted: 08 Jul 2019 at 11:45am
Can you run another OS? (Like a linux bootable ISO). If you can, the problem can be a corrupted OS or a driver issue.
After the windows' logo appears it crashes into a Blue screen? Then (maybe) you have a "AMD adrenalin driver" issue. If you updated your display drivers recently or windows updated itself it can be that the problem. You'll need to install older drivers, or newer ones if it is a windows issue.
Start Windows on safe mode, download the DDU cleanup utility from AMD's site and an older (or newer) version of their drivers. Run the cleanup utility and then install the drivers again.
|
Posted By: ASRock_TSD
Date Posted: 08 Jul 2019 at 12:02pm
Dear Wolfiano,
Greetings, this is ASRock TSD.
Referring your question about crash, kindly verify the suggestions below:
1. Please install the All in one driver from the link below to verify.
http://asrock.pc.cdn.bitgravity.com/Drivers/AMD/Allin1/Allin1(v17.40.3765_WHQL).zip
2. Please install memory module to different slots to verify.
3. Please change SATA cable and different SATA ports to verify.
4. Please clean install Windows 10 to verify.
5. If possible, please use different memory module to verify.
Thanks!
All the best,
ASRock TSD
|
|