NVME SSD not detected after Ryzen 3900x swap
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11856
Printed Date: 22 Dec 2024 at 2:33am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: NVME SSD not detected after Ryzen 3900x swap
Posted By: unsungloser
Subject: NVME SSD not detected after Ryzen 3900x swap
Date Posted: 12 Jul 2019 at 10:19am
| Swapped my 2700x to 3900x. Posted. Won?™t boot. Looks like the bios is not detecting the NVME SSD which was perfectly fine before the upgrade. Reseated SSD. Still not detected. Something wrong with the bios or the CPU? Please help! |
Replies:
Posted By: unsungloser
Date Posted: 12 Jul 2019 at 11:09am
| Changed back to 2700x. NVME SSD detected without issues. Did I get a defective processor? Or is the bios messed up? |
Posted By: gizmic
Date Posted: 12 Jul 2019 at 12:57pm
|
clear cmos everytime you swap something in & out always been the norm see if that helps ------------- 
|
Posted By: Boxman
Date Posted: 12 Jul 2019 at 5:07pm
| Maybe the motherboard is trying to run the NVME in PCIe4.0 mode. In the BIOS, under AMD PBS, set "M.2 PCIe" to "Gen 3" or "Gen 2", see if that helps. |
Posted By: edlebert
Date Posted: 12 Jul 2019 at 8:11pm
| I experienced the same issue with my AB350 gaming ITX and a Crucial MX500 (m.2, SATA). Which motherboard and which SSD are you using? |
Posted By: unsungloser
Date Posted: 12 Jul 2019 at 9:02pm
| I have the WD NVME. MB is x370 fatality gaming itx/ac. I changed to gen 1 and gen 2. No dice. The BIOS detects the NVME with the 2700x. Must be some setting related to the 3900x causing the issue. |
Posted By: Boxman
Date Posted: 12 Jul 2019 at 9:22pm
| Well for what it's worth, none of my manual PCI-e settings seem to be sticking either. I cannot for the life of me get my GPU to run Gen2. X370 Taichi. |
Posted By: aeghee8C
Date Posted: 12 Jul 2019 at 11:57pm
|
I can confirm it, however I use SATA disk over m.2. Asrock B450 ITX, Ryzen 3700x, m.2 SATA MX500 SSD not being detected, if I swap CPU back to Zen+ (2700) it does work. It appears that AGESA 1.0.0.1 bundled with latest bios 3.30 does not fully support Ryzen 3000/Zen 2 CPUs. |
Posted By: Ray62
Date Posted: 13 Jul 2019 at 2:48am
|
If you didn't get it: The current bios firmware for ALL pre x570 boards with AGESA Combo-AM4 1.0.0.1 are not finished yet! They just are good enough to see, if the Zen2 CPUs are running as a basic principle, nothing else. Even on X570 boards, the firmware is still Beta. We can hope, that AGESA Combo-AM4 1.0.0.3ab or higher is solving all the problems. So wait until AMD and then Asrock are delivering in addition... Use your 2700X meanwhile, don't give it away this time! ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: unsungloser
Date Posted: 13 Jul 2019 at 5:45am
| That?™s sad. I hope ASRock knows about it and are working on a patched bios. Can anyone from ASRock chime in? |
Posted By: WinWiz
Date Posted: 13 Jul 2019 at 8:33am
|
3700X runs fine on my ab350 Gaming-ITX, Booting from samsung 970 EVO Nvme SSD. First post was problematic. Try disconnecting everything leaving one SSD and one RAM module in the motherboard. |
Posted By: P-Nut
Date Posted: 21 Jul 2019 at 8:53pm
|
Same problem with the b350 mini itx board of asrock upgrading from ryzen 1600 to ryzen 3600 It does not recognise my mx300 275gb m.2 drive. This is complete trash.. now I'm stuck in a bios' loop with no ssd recognised |
Posted By: WinWiz
Date Posted: 21 Jul 2019 at 9:41pm
I realize the early BIOS isn't polished and fine tuned for the new zen2 based CPUs yet. But if it's beta why isn't it listed as so? Anyway my 3700x runs fine with an all core clock of 4.3GHz@1.35V Benchmarks really well and I haven't experienced any bugs yet. So unless you need nvme raid I don't see any reason to purhace the expensive 570 based motherboards. |
Ray62 wrote:Posted By: WinWiz
Date Posted: 21 Jul 2019 at 9:45pm
| The BIOS even support increasing the tdp. For a first version zen2 BIOS on a budget mini board that is quite impressive! |
Posted By: WinWiz
Date Posted: 21 Jul 2019 at 9:53pm
| Regarding the m2 nvme/sata boot issue. Try removing any drives beside the one you want to boot, and boot with only one memory stick installed. And give it time. That's the way I did it with my Samsung Evo 970. |
Posted By: iMRM.1472@Gmail.com
Date Posted: 27 Jul 2019 at 5:29pm
|
Any update? I have the Asrock Fatality x370 itx/ac motherboard, I updated the bios and everything on a r5 1400, then once the r7 3700x came in, popped it in, boom the M.2 SSD is not detected on anything, tried SSD firmware updaters, ect. The M.2 SSD is a WD Blue something 1 TB The HDD still works, a WD Black 1 TB |
Posted By: Xaltar
Date Posted: 27 Jul 2019 at 5:41pm
|
This is one of the known issues shared here: http://forum.asrock.com/forum_posts.asp?TID=11976&PID=65622 BIOS updates will likely resolve these issues, it is just taking a while for AMD and board partners to work out the kinks. ------------- 
|
Posted By: hinchyman
Date Posted: 04 Aug 2019 at 10:25am
Thanks for sharing this. Why the f$ck did they release un-finished beta firmware and not note it. I wouldn't have upgraded to Ryzen 3. Having the same issue here. |
Posted By: WinWiz
Date Posted: 04 Aug 2019 at 2:27pm
|
Maybe try downloading latest windows install image from Microsoft. Then create a windows install USB stick with Microsoft's tool for this. Then boot from the USB and the nvme SSD should be available to install Windows. That's the way I did with my Samsung 970 Evo SSD. |
Posted By: gizmic
Date Posted: 04 Aug 2019 at 5:07pm
all true from other boards on pre 1.0.0.3 -------------
|
Posted By: brucer
Date Posted: 04 Aug 2019 at 10:36pm
|
It will take Asrock months to produce a decent bios for the various boards.. Thats why I abandoned x370, they'll be the last to be updated... I really wish I now would have went went a Gigabyte x570 instead of the taichi x570. Gigabyte seems to be on the ball with the bios updates.. ------------- Asrock x570 Taichi, Ryzen3800x, 32gb Gskill Royal 36000mhz@ 3733mhz, Samsung 250gb 970evo plus for OS drive, Sabrent Rocket 1tb nvme storage drive. |
Posted By: WinWiz
Date Posted: 05 Aug 2019 at 12:16am
| Well the unofficial agesa 1.0.0.3 for my fatality ab350 itx isn't that bad... |
Posted By: WinWiz
Date Posted: 07 Aug 2019 at 4:38am
| Anyone with nvme boot issue tried the new bios version 6.0? |
Posted By: hinchyman
Date Posted: 09 Aug 2019 at 9:41am
| NVME still isn't fixed with latest update. Running Fatal1ty X370 Gaming-ITX/ac |
Posted By: hinchyman
Date Posted: 09 Aug 2019 at 9:49am
| Update: it's working now after a reset bios |
Posted By: Jnr
Date Posted: 22 Sep 2019 at 6:45pm
|
I have Fatal1ty AB350 Gaming-ITX/ac with Ryzen 5 2400G. And oh boy, running Linux on it has been such a pain in the ass. When I got it a year ago it crashed daily. It has improved over time but it still freezes form time to time. So, obviously I update BIOS whenever new versions come out with newer AMD AGESA versions. From the BIOS side everything was fine up until Bios V5.30. Then I skipped 5.60 and updated to 5.70 today and then sh*t hit the fan. After update it got stuck in POST screen (graphical one). After waiting for a while (~5 minutes) I did restart with CRL+ALT+DEL but it did not help. I power cycled it and then after being stuck on the POST screen for a few minutes I got into BIOS settings. Once I got into BIOS I noticed that nvme drive doesn't show up anymore. I did reset CMOS and got nvme back in the list of devices. But now the problem is that unless I power cycle, I can't get past the POST screen. I disabled graphical logo POST and I see that when it gets stuck, on the bottom right corner it stays at A0. Then after power cycling it shows 99 and EFI boot loader appears and system boots fine. The problem is that I can't reboot my system. I have to shut down and turn it back on manually. I would try updating to 6.00 but it says that it is not recommended for old Ryzen users. WTF!? And it also says that I can't downgrade my bios version. This is probably the first and last time I try ASRRock products. |
Posted By: Ray62
Date Posted: 22 Sep 2019 at 8:06pm
|
Bios V5.30 (or PinnaclePI-AM4_1.0.0.6) is the last recommended version for Ryzen 5 2400G and the other Gen1, Gen2 Ryzens. I do not understand, why Asrock (and other vendors too) do not make a clear note for that on the bios page. AMD AGESA 0.0.7.2 after that was for the Athlon 2xxGE series APU. This was the next step before AGESA Combo-AM4 1.0.0.1 (Matisse). AGESA 0.0.7.2 should be named Combo-AM4 0.0.7.2 Thanks to AMD for this sh*t AGESA number scheme... Your problem with Bios V5.30 probably was the incorrect RAM setting. ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: Jnr
Date Posted: 22 Sep 2019 at 8:37pm
|
Thanks for reply. Well, I tried both - defaults and XMP profile, it had the same results. And manually changing something would be just guessing since there was no documentation and it should probably just work out of the box. But it certainly improved over time as new Linux versions were released so I guess AMD did some fixing. ASRock downloads page warns only about V6.0 being not the best version for my apu but not the ones before. From searching on the net it seems like other people have experienced similar problem as I am now experiencing with my system, but it is not clear if and how they managed to fix it. Not sure if I should now change motherboard to something other than ASRock or wait for a fix. 
|
Posted By: soulstealer
Date Posted: 23 Sep 2019 at 6:15am
|
theres a high chance that a lot of issues with zen 2 / ryzen 3000 are directly related to faulty m2 implementation of the respective bios'. after i installed the zen 2 cpu on my board and launched windows from the m2 it appeared as if the speed was like 100 times slower and i could not boot the windows anymore. after that i tried to reinstall windows multiple times on the m2 again, but it either crashed during installation or randomly when the windows was up. id theres a very high chance something with the m2 and zen 2 is messed up. |