PC refuses to move from bios splash logo after upd
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11867
Printed Date: 14 Sep 2025 at 11:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: PC refuses to move from bios splash logo after upd
Posted By: Ryzenating
Subject: PC refuses to move from bios splash logo after upd
Date Posted: 13 Jul 2019 at 9:18am
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I'm trying to install a 3700x onto my AB350 Fatal1ty Gaming K4. I've installed bioses: 3.4 5.4 5.8 With my 1600x still in the socket, I updated from 5.4 to 5.8. After it reboot, it just got stuck there. It just shows the ASRock logo, press f2/del/f6 and whatnot. None of my keyboard presses do anything. Afaik, it said the update to 5.8 was a success. So I don't know what's wrong. I can't get into the uefi at all, so there's no way for me to try and revert it. I thought the problem would go away if I install the 3700x in. But the problem still persists. |
Replies:
Posted By: Ryzenating
Date Posted: 13 Jul 2019 at 9:46am
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I've attempted to clear the cmos multiple times btw. None have helped. Moving the ram around produces the same result. It just goes to the same logo with the "options", but doesn't progress any further. I have the tiny speaker installed, but there are no beeps. |
Posted By: Jakob84
Date Posted: 13 Jul 2019 at 10:31am
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the bios for the new chips are horrible... i also have problems with my x470 thaichi and 3700x... especially with ram compatability. but i can use the system at least. Not much to do but wait i think... you have any postcode readout?= |
Posted By: Ryzenating
Date Posted: 13 Jul 2019 at 10:41am
| I managed to get it to boot. It turns out that it was the pcie sata expansion card preventing it from going. I have removed it, but now my new problem is how do I install it back? Reattaching the exp card just adds the same problem back. My drive slots are already full, so I can't really just plug the drive in somewhere else. |
Posted By: Ryzenating
Date Posted: 13 Jul 2019 at 2:00pm
| I'm pretty sure the bios just plain broke compatibility. I can physically insert just the card in the slot, and it will boot fine. But the moment I plug a drive in, it just gets stuck at the logo. I've swapped many drives and cables, and nothing works. |
Posted By: JBG84
Date Posted: 14 Jul 2019 at 7:38am
I would agree with that. Just be patient and hope a future BIOS is better. In fairness to ASRock I don't think the mboard guys got much time with the new BIOS's. It's on AMD too for better microcode supporting non X570 chipset. BUT! Do ASRock hold back the release of Gen 3 Ryzen BIOS support until it's solid and stable, or do they push it quick to the consumer to compete with the other mobo vendors so they aren't the odd ones out and just hope for the best? I would say their brand reputation would actually GROW if anything holding it back ensuring quality but,... sadly corporate felt otherwise. |
Ryzenating wrote: