Different crash on my X370M-HDV
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11909
Printed Date: 20 May 2024 at 11:07am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Different crash on my X370M-HDV
Posted By: Skitty
Subject: Different crash on my X370M-HDV
Date Posted: 16 Jul 2019 at 8:01pm
Hi,
Sometimes have random computer freezes and just restart.
After updating the BIOS to 1.40, worse get blue screens.
I do not know why can cause it, is my win10 problem?
Please advise, thanks.
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Replies:
Posted By: ASRock_TSD
Date Posted: 16 Jul 2019 at 8:15pm
Dear Skitty,
Greetings, this is ASRock TSD.
For your question, we provide some suggestions for verifying:
1. Please load BIOS default via [F9] key manually and then press [F10] to save the setting.
2. Download and re-install all drivers from the following link.
https://www.asrock.com/MB/AMD/X370M-HDV/index.asp#Download
3. Only install one stick memory on each slot for checking. Also try another memory with the same step.
4. Do not connect unnecessary devices such as USB devices, ODD and so on.
Make sure your system could boot into OS with the simplest configuration, and check if your system would still get BSOD.
If not, please install other devices back to the system one by one to check which devices cause the problem.
5. If possible, boot into another HDD with clean OS.
6. If possible, change another CPU, RAM or HDD for double checking.
Thanks!
All the best,
ASRock TSD
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