AMD Motherboards - AB350 PRO4

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AB350 PRO4 - Ram issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11919
Printed Date: 21 Dec 2024 at 10:40pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350 PRO4 - Ram issues

Posted By: Koraymert
Subject: AB350 PRO4 - Ram issues
Date Posted: 17 Jul 2019 at 9:24pm

Hi asrock team im koray from turkey , i came across a fatal issue about this motherboard a month ago .

The issue is im using that motherboard for 9 months with vengance 8x2 cmr16gx4m2c3200c16 ram kit , i decided to change it to 16x2 corsair rgb ram kit but when i put the rams first it froozen and then rgb lights gone off and then cannot see the boot screen . i thought i guess i bought a broken ram kit then i send them back . A week later i got new ones but it has same problem no rgb lights and no post screen ... then i bought 1 pair of same model 8x2 corsair ram only with different color rgb tryed to get post screen but no the other slots are not workin ... When i change the ram that i used its not booting either ... I tryed reset bios and patch it again but it doesnt work ... Rams are not workin on my board but i tyred them with different mobo they are workin well ... i cant understand the issue my mobo got... It just works with the pair that i boutgh 9 months ago ...

What should i do before i send the mobo back to guarantie ? is there anything left that i didnt tryed?