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Z170 OC Formula BIOS reported NON-ACPI compliant

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1192
Printed Date: 10 May 2024 at 6:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z170 OC Formula BIOS reported NON-ACPI compliant
Posted By: TimH
Subject: Z170 OC Formula BIOS reported NON-ACPI compliant
Date Posted: 08 Nov 2015 at 12:30pm
I was installing Windows 7 64bit and I got an error message shortly after the windows splash screen with the circling 4 color balls. With both BIOS 1.3 and 1.7 I get 

"this BIOS not fully ACPI compliant, please contact your hardware vendor for a updated BIOS:

Stop: 0x000000A5 (0x0000000000000011, .....)"

This is with CSM enabled and Storage OOPram policy: Legacy, sata mode ACHI



Replies:
Posted By: parsec
Date Posted: 08 Nov 2015 at 3:43pm
That's a strange message. The Z170 OC Formula board has not been available for very long, three months, but this is still the first time I've seen a post about your situation.

I wonder if it is related to the Z170 boards not supporting the EHCI USB interface anymore.

What media are you using to install Windows, an optical disk or a USB flash drive? Also, what type of keyboard and mouse are you using?

I know these questions may sound ridiculous, but they may be valid.


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Posted By: TimH
Date Posted: 09 Nov 2015 at 1:23am
Parsec
With your thought process in mind I tried a few things to no avail:

First the error occurs with original disk or patched usb   or patched ISO disk.

I've tried disconnecting both the DELL 2 button and wheel mouse, and Dell standard 108 key keyboard

I still get the error.


I tried disabling USB support in BIOS still get the error.

I tried ACHI mode or IDE still get the error.


Posted By: TimH
Date Posted: 09 Nov 2015 at 10:30am
This only occurs when I boot the machine in Sata ACHI mode and all three m.2 banks filled with a stick. 

If I put the machine in RAID mode then it will boot to the point where you select the drive but then it doesn't see ANY drives. Not the SSD, not the 2gig Sata II drive and not the Raid m.2. If I load the Intel RST driver it will see a drive but only the Raid drive and I can't use it no matter what I do. Can't create a system partition and clicking next, or pulling out the stick putting it back etc, nothing will get the operating system to install on the board.


Posted By: TimH
Date Posted: 09 Nov 2015 at 10:46am
Wow, SUCCESS. 

I have installed the Win7 Patched USB version and I am at the desktop on the z170 OC Formula BIOS 1.7

I have to see if I can duplicate then post the exact BIOS settings I used to get it to install.


Posted By: TimH
Date Posted: 09 Nov 2015 at 12:52pm
As FEARED! Unable to duplicate.

I did not setup a raid just enabled each stick and put sata controller in RAID mode but didnt' create an array. On disk 1 (m.2 stick 1) I was able to click the next button and it started the install. I installed Win7 without a hitch and I installed the lan drivers, the inf file and then service pack 1, netframework 4.5 and the IRST driver and the intel 530 video driver. I then went into the BIOS and told it UEFI only and to boot into that. It gave me the BCD error I had reported previously in another thread. I put CSM to enabled again and booted back no problem. I then tried to see if win7 would recognize a RAID array of the other 2 sticks. I selected them and created the array but there was no way to tell if I selected the correct 2 sticks or if I had selected one stick that was actually the OS I had just installed. Well, it wouldn't boot so I deleted the array but it also deleted the OS. So I probably did pick the wrong stick.

No big deal I thought. I tried everything I wanted to and now I needed to try and duplicate the win7 install process. So I began the install process again with all the same BIOS settings and I couldn't get the install to proceed past the point when you chose the drive to use. It kept reporting that it wasn't sure the BIOS could boot from this drive and that setup couldn't find a system partition or create one.

This "luck" has happened a few times. I could get the setup program to proceed occasionally and use a drive it said it couldn't. But 99% of the time I can't.

WHAT COULD BE CAUSING THIS?@?@?

Computers are usually pretty consistant. You give it that same info and it pushes out the same output. I can't trouble shoot a problem that seems to have a Random number generator attached to it. UGH>

I played around with the disk and the setup program a few times using diskpart. I cleaned them I created partitions. I converted to GPT and back I set them active and assigned a mount. I've even formated them. NOTHING seems to get the install to proceed.


Posted By: TimH
Date Posted: 10 Nov 2015 at 4:06pm
Okay Win 7 finally installed again. 
Lost the keyboard and mouse at the chose your name screen but I rebooted 3 times and still no mouse so I went into the UEFI and changed 2 settings and got it back. Took some videos of the boot to desktop and now. I'm ready for bed. Been battling this thing for 2 weeks. I'm boxing in the correct BIOS settings to get Win7 installed on the z170s. 

I should try and duplicate it. but I'm so tired. time for bed


Posted By: parsec
Date Posted: 11 Nov 2015 at 2:26am
I'm not sure if you did this during your Win 7 installation, but it sounds like you had more than one drive powered on in the PC during the installation. If so, that is not the way to do things.

With multiple drives powered on in the PC during a Windows installation, the Windows installer will put the boot partition (MBR or GPT) on a drive other than the target OS drive.

Why Windows does that is a good question, but this phenomenon is known to occur and will occur if you don't just have ONLY the target OS drive powered on in the PC.

Given the BCD error you had, it sounds like Windows chose the 2TB HDD, which may need to be partitioned as GPT BTW.

You must install Windows with just the OS drive powered up. After the installation, you can connect all the other drives.

The mouse issue is compounded by the Windows 7 problem with the Intel 100 series chipsets, and the problem newer boards have after a UEFI/BIOS clear with certain mice, particularly wireless mice. Be sure to only use USB 2.0 ports for mice, and after a UEFI clear have the mouse connected directly to the board's IO panel.

I have the same situation with my Z170 board after a UEFI clear. Believe it or not, I use a... PS2 keyboard and a wired mouse to get around this. That is with Win 10, and I know Win 7 will be worse.

Also, you do NOT want to use IDE mode when using SSDs. That will reduce their performance badly.

Another thing, you cannot simply change to RAID mode after installing Windows in AHCI or RAID mode. That will guarantee a BSOD or black screen. ASRock has a tool you can download with APP Shop that will let you change to RAID mode if you installed Windows in AHCI or (Ugh!) IDE mode.


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Posted By: TimH
Date Posted: 11 Nov 2015 at 5:46am
Originally posted by parsec parsec wrote:

I'm not sure if you did this during your Win 7 installation, but it sounds like you had more than one drive powered on in the PC during the installation. If so, that is not the way to do things.

With multiple drives powered on in the PC during a Windows installation, the Windows installer will put the boot partition (MBR or GPT) on a drive other than the target OS drive.

Why Windows does that is a good question, but this phenomenon is known to occur and will occur if you don't just have ONLY the target OS drive powered on in the PC.

Given the BCD error you had, it sounds like Windows chose the 2TB HDD, which may need to be partitioned as GPT BTW.

You must install Windows with just the OS drive powered up. After the installation, you can connect all the other drives.

The mouse issue is compounded by the Windows 7 problem with the Intel 100 series chipsets, and the problem newer boards have after a UEFI/BIOS clear with certain mice, particularly wireless mice. Be sure to only use USB 2.0 ports for mice, and after a UEFI clear have the mouse connected directly to the board's IO panel.

I have the same situation with my Z170 board after a UEFI clear. Believe it or not, I use a... PS2 keyboard and a wired mouse to get around this. That is with Win 10, and I know Win 7 will be worse.

Also, you do NOT want to use IDE mode when using SSDs. That will reduce their performance badly.

Another thing, you cannot simply change to RAID mode after installing Windows in AHCI or RAID mode. That will guarantee a BSOD or black screen. ASRock has a tool you can download with APP Shop that will let you change to RAID mode if you installed Windows in AHCI or (Ugh!) IDE mode.

Well, the explanation for the ACPI non compliancy issue was, as usual, end user induced. I wish it was as cryptic as your explanation but it unfortunately comes down to "lack of attention to detail" and "RTFM" (read the fine manual). I was not paying attention to what sata cable I was grabbing as I was attaching devices and would occasionally attach it to one of the SATA ports that was "DISABLED" due to the m.2 card being installed on that shared lane. However, in my modest defense, the BIOS did show the drive as there as well as the motherboard monitoring UEFI tool. This would result in the blue screen ACPI warning.

Second thing, what did you mean by UEFI clear. Do you mean clear the CMOS?

I've installed Win7 about 7 times so far today trying different things. I've reached a problem though that I am trying to fix. I can't get the USB ports to work in Windows or it to recognize the BluRay drive. So I can't add any drivers or updates. For some reason the USB drivers are not being installed. I know they are supposed to be slipstreamed into the build by the patcher but they don't install. I wish I knew where they were or called so I could select it  after the installation completes I would just manually install the driver through the update driver process. I have a sneaky feeling that you have to have the USB ports active during the installation or windows won't install the drivers for them thinking you don't have that hardware in your system. So right now I'm trying all sorts of combinations of settings to see if I can get Windows 7 to install the drivers during the build process. No luck yet. Moue and keyboard work when I turn on PS2 emulation.


Posted By: TimH
Date Posted: 11 Nov 2015 at 6:01am
Oh I even got it to install in UEFI mode no problem. Woohoo. Win7 created the 3 partitions no problem and GPT and installed and booted.



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