AMD Motherboards - B450M Pro 4 and 3400G no hdmi output

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B450M Pro 4 and 3400G no hdmi output

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11952
Printed Date: 27 Dec 2024 at 10:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: B450M Pro 4 and 3400G no hdmi output

Posted By: Kryog
Subject: B450M Pro 4 and 3400G no hdmi output
Date Posted: 19 Jul 2019 at 10:01pm

Hello everyone, I'm desperate with my new build, bought new components this week to build my new PC but after connecting everything, the fans spin and the PC powers up but there's no output in the monitor.
Here's the full specs:
- MB: AsRock B450M Pro 4
- APU: Ryzen 5 3400G
- RAM: 2x8 DDR4 3200Mhz HyperX Fury
- SSD: Kingston 140GB
- PSU: Seasonic M12II 520W EVO Edition(Fully Modular)
- Case: Cooler Master Q300L

All components were open first time and are new but I asked my MOBO vendor to update the BIOS so it supports my 3400G, I suspect that's the problem, when I got everything together the PCI-E Express slot was open, so maybe they updated it with a GPU and that messed up the MOBO configs, I'm just pretty much desperate and I really need a fix for this.
I already tried switching up RAM slots, they're both in A2 B2, I also tried to boot up without RAM no output still, tried to clear CMOS, idk if I did it right tho, I don't have a jumper connector so I did it with a screwdriver but maybe I did it wrong, no way to tell, I did a lot of research but havent reached a solution and yes, everything is connected where it should be connected.
Thanks in advance.

Replies:

Posted By: Vakich
Date Posted: 19 Jul 2019 at 10:04pm

Kryog wrote:

Hello everyone, I'm desperate with my new build, bought new components this week to build my new PC but after connecting everything, the fans spin and the PC powers up but there's no output in the monitor.
Here's the full specs:
- MB: AsRock B450M Pro 4
- APU: Ryzen 5 3400G
- RAM: 2x8 DDR4 3200Mhz HyperX Fury
- SSD: Kingston 140GB
- PSU: Seasonic M12II 520W EVO Edition(Fully Modular)
- Case: Cooler Master Q300L

All components were open first time and are new but I asked my MOBO vendor to update the BIOS so it supports my 3400G, I suspect that's the problem, when I got everything together the PCI-E Express slot was open, so maybe they updated it with a GPU and that messed up the MOBO configs, I'm just pretty much desperate and I really need a fix for this.
I already tried switching up RAM slots, they're both in A2 B2, I also tried to boot up without RAM no output still, tried to clear CMOS, idk if I did it right tho, I don't have a jumper connector so I did it with a screwdriver but maybe I did it wrong, no way to tell, I did a lot of research but havent reached a solution and yes, everything is connected where it should be connected.
Thanks in advance.

wait for the new bios if you have this kind of trouble. i'm in desperate too but with ab350 pro4

Posted By: Kryog
Date Posted: 19 Jul 2019 at 10:10pm

I mean, the BIOS was already updated supposdly, is there somekind of new update coming?.
And is this error normal?, I'm just clueless, I think the RAM's are ok, the APU is probably okay also, no bent pins and no problem, just got in easy no worries but damn, the motherboard and that hdmi output are literally making me go insane.