AMD Motherboards - Impossible to enter to BIOS UEFI

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Impossible to enter to BIOS UEFI

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11975
Printed Date: 28 Jul 2025 at 11:30pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Impossible to enter to BIOS UEFI

Posted By: Makona
Subject: Impossible to enter to BIOS UEFI
Date Posted: 22 Jul 2019 at 12:03pm

Dear,
I have got my new PC A320MPrO4, but it's impossible to enter in the BIOS. No matter click F2,DEL,F6 or F11 just no success. Even enter to OS 10 and restart system fail, too.
Please help to solve my problem.

Regards,

Replies:

Posted By: ASRock_TSD
Date Posted: 22 Jul 2019 at 12:21pm

Dear Makona,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for you to verify:

1. Please refer to user manual page.27 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/A320M%20Pro4.pdf

2. Please only install USB keyboard to each USB ports by turns to check.

3. Please download Restart to UEFI utility and execute it to verify.
https://www.asrock.com/MB/AMD/A320M%20Pro4/index.asp#Download

4. If possible, please install another USB keyboard.

Thanks!

All the best,
ASRock TSD