HTPC&Gaming Barebone&Others - Deskmini A300 Ryzen 3 always restart during Passma

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Deskmini A300 Ryzen 3 always restart during Passma

Printed From: ASRock.com
Category: Technical Support
Forum Name: HTPC&Gaming Barebone&Others
Forum Description: Question about HTPC&Gaming Barebone&Others
URL: https://forum.asrock.com/forum_posts.asp?TID=12060
Printed Date: 02 May 2024 at 8:19am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Deskmini A300 Ryzen 3 always restart during Passma

Posted By: gideve
Subject: Deskmini A300 Ryzen 3 always restart during Passma
Date Posted: 31 Jul 2019 at 12:53am

I have a new unit Deskmini A300 with:
Ryzen 3 2200G
Team DDR4 4Gb x 2 2400
Apacher 240gb SSD
Working fine but,
When i run Performance Test by PassMark, always restart during 2D Graphic Testing @ Windows Interface testing. Anyone have the same issue?

Replies:

Posted By: ASRock_TSD
Date Posted: 02 Aug 2019 at 3:33pm

Dear Gideve,

Thank you for posting your query to ASRock forum.
Regarding your question about the restart, kindly check a few points below:
1. Please make sure that the driver from the link below is downloaded and installed.
http://asrock.pc.cdn.bitgravity.com/Drivers/AMD/AllIn1/AllIn1(v18.50.16.01_WHQL).zip
2. Please make sure that CPU has enough CPU cooling.
3. Please try with one memory module installed.
4. Please load the BIOS to default by F9 and F10 button.

If the problem persists, please let us know the information below:
1. Windows version(19H1 or RS5)
2. BIOS version.

With thanks,
ASRock TSD