X570 PRO4 AM4 POST Issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12173
Printed Date: 05 Feb 2025 at 9:53pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 PRO4 AM4 POST Issue
Posted By: Kraster
Subject: X570 PRO4 AM4 POST Issue
Date Posted: 12 Aug 2019 at 10:20am
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Hi, I hope someone can help me understand what the POST LEDs / PSC LEDs on this motherboard are trying to tell me. I've built 4 PCs in the past and this is the first time I can't get a new build to POST! I've whittled the setup down to the ASRock X570 PRO4 AM4 with only these things connected to it: AMD Ryzen 5 3600 1 stick of Crucial memory in slot A2 (BLS8G4D32AESCK) CPU Fan plug 8-pin CPU power 24-pin ATX power Power switch from case When I power on, the CPU and DRAM LEDs in the PSC light up red and are steady for a few seconds, then they flash off and BOOT lights up briefly, then finally VGA lights up and stays on steady. So that's where I'm at. No POST with a minimal config, and the VGA LED from the PSC stuck on. I have tried clearing the CMOS with the 2-pin jumper, with no difference in behavior. Any other ideas or should I just RMA the board? Any help is appreciated! |
Replies:
Posted By: ThreeDee
Date Posted: 12 Aug 2019 at 11:10am
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hard to say without having other "parts" to swap out .. ie .. cpu,PSU ..etc. Just make sure everything is seated all the way .. sometimes the video card and/or memory might not be "clicked" in all the way even though it seems like they are.. I read another thread that somebody returned their 3600 and mobo and it was determined that the CPU was faulty ------------- |Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15| |
Posted By: Ray62
Date Posted: 12 Aug 2019 at 3:24pm
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A minimal config on the desk is good to start, but a GPU should be included. Just because no GPU info was posted... ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: Kraster
Date Posted: 12 Aug 2019 at 5:45pm
Agreed, it would be nice to have some additional parts to test with. But in this minimal config I'm testing with, I'm fairly confident in the PSU since I just pulled it out of a working setup. That leaves the memory, motherboard, and CPU... Since the DRAM LED goes out, doesn't that mean the RAM checks out OK? |
ThreeDee wrote:Posted By: Kraster
Date Posted: 12 Aug 2019 at 5:46pm
I'm not planning to use a GPU in this setup, I'm going to use the integrated graphics in the processor. It should be able to post with the integrated graphics... |
Posted By: Kraster
Date Posted: 12 Aug 2019 at 6:44pm
OMG...Ray62, you just saved me hours of troubleshooting because the Ryzen 5 3600 DOESN'T HAVE INTEGRATED GRAPHICS. I'm an idiot. I don't know how I missed this but time to get a GPU into this setup! |