AMD Motherboards - No monitor output randomly

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No monitor output randomly

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12212
Printed Date: 14 Jan 2025 at 11:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: No monitor output randomly

Posted By: Szaki
Subject: No monitor output randomly
Date Posted: 15 Aug 2019 at 2:47pm

Hi, I have 3 monitors with onboard graphic output: 1 VGA, 1 DVI to VGA and 1 HDMI to VGA.
But two of them will no screen randomly, only one will display normally.
What can I do now?
Ooh, I am using 2400G and my board is ab350 pro4.

Thanks.

Replies:

Posted By: ASRock_TSD
Date Posted: 15 Aug 2019 at 3:02pm

Dear Szaki,

Greetings, this is ASRock TSD.

Regarding to your question, we provide some suggestions for verifying:

1. Please install AMD all in 1 with VGA driver from below link.
https://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#Download

2. Please update to BIOS P5.40 to verify.
* Please install "AMD all in 1 with VGA driver" before updating to this BIOS.
https://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS

3. Please connect the output display cable (HDMI, DVI-D, D-Sub) to the monitor directly instead of adapter.

4. If possible, please install another CPU/display adapter to verify.

Thanks!

All the best,
ASRock TSD