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X570 Steel Legend: PolyChrome Sync Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12286
Printed Date: 26 Dec 2024 at 9:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X570 Steel Legend: PolyChrome Sync Issue
Posted By: DZero85
Subject: X570 Steel Legend: PolyChrome Sync Issue
Date Posted: 24 Aug 2019 at 12:06pm
First time using the forums to discuss my issue here, so go easy on me. x.x"

I'm not sure if anyone else had this problem before. I purchased an [url=https://www.asrock.com/mb/AMD/X570%20Steel%20Legend/index.us.asp#Overview]X570 Steel Legend[/url] a month ago for my first AMD PC Build. Motherboard is working fine for the most part, except for the RGB synchronization. Whether I use the PolyChrome Utility or go into my BIOS, red is somehow green, and green is red. Blue seems to be the only color that remains a constant.

As it stands, that seems to be my biggest issue. If anyone is willing to help me out through this, I'm all ears.

And just in case if anyone needs the specs of my PC:

CPU: AMD Ryzen 3700X
RAM: Corsair Vengeance RGB Pro/2x8GB @3000MHz
Graphic Card: EVGA GeForce GTX 970 (I'm planning to upgrade to a RTX 2070 Super)

Motherboard BIOS Version: 1.60 (Planning to update to 1.70 soon)
ASRock PolyChrome RGB Version: 2.0.25




Replies:
Posted By: DZero85
Date Posted: 24 Aug 2019 at 12:09pm
And of course, I screw up the URL link. >.<" Lemme try it again:
[URL=https://www.asrock.com/mb/AMD/X570%20Steel%20Legend/index.us.asp#Overview]X570 Steel Legend[/URL]


Posted By: DZero85
Date Posted: 25 Aug 2019 at 10:04pm
Anyone around? o.o


Posted By: rtazaki
Date Posted: 28 Aug 2019 at 11:32pm
same.

I have found at least 2 problems.

1. Sync doesn't work
http://forum.asrock.com/forum_posts.asp?TID=12234&KW=&PID=67119&title=rgb-issues-polychrome-sync#67119
2. Firmware may not be updated
http://forum.asrock.com/forum_posts.asp?TID=11684&KW=&PID=66045&title=polychrome-sync-not-working#66045

-----
I regret having bought this product.

There are many problems with RGB Sync,
Do ASRock ignore reports from many users?

Please more spend time solving this problems.
Otherwise, the real cause will be hidden with
cargo cults accumulated by the user in forums


Posted By: gizmic
Date Posted: 28 Aug 2019 at 11:47pm
read this and flash your rgb

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Posted By: gizmic
Date Posted: 28 Aug 2019 at 11:48pm
http://forum.asrock.com/forum_posts.asp?TID=4537&title=rgb-led-issues

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Posted By: rtazaki
Date Posted: 29 Aug 2019 at 12:01am
Originally posted by gizmic gizmic wrote:

http://forum.asrock.com/forum_posts.asp?TID=4537&title=rgb-led-issues


What do you read?

i said.
>2. Firmware may not be updated


Posted By: Brians5t7
Date Posted: 29 Aug 2019 at 3:11pm
Also getting the red/green color swap, and flickering in my LEDs.

After reading thru all 8 pages or the linked post, I haven't found Nothing I have not tried yet. Anyone have any more suggestions? How long do we have for a warranty return?


Posted By: gizmic
Date Posted: 02 Sep 2019 at 9:05pm
if you can flash it then there is another app blocking it i've helped a friend flash a x570 taichi which is working fine right now

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Posted By: Brians5t7
Date Posted: 09 Sep 2019 at 5:31am
Solved, the above referenced post is out of date, the new command line is:

wICPFLASHadsbv2.exe /File=nu51_3.04



Posted By: Xaltar
Date Posted: 09 Sep 2019 at 6:03am
Originally posted by Brians5t7 Brians5t7 wrote:

Solved, the above referenced post is out of date, the new command line is:

wICPFLASHadsbv2.exe /File=nu51_3.04



Yes, it changed, thanks for pointing it out here, I will amend the sticky post with the new command.

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Posted By: gizmic
Date Posted: 09 Sep 2019 at 10:23am
what sticky i've been posting this link all the time

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Posted By: Brians5t7
Date Posted: 09 Sep 2019 at 10:40am
Originally posted by Brians5t7 Brians5t7 wrote:

Solved, the above referenced post is out of date, the new command line is:

wICPFLASHadsbv2.exe /File=nu51_3.04



Nope! flickering again :(


Posted By: betops543
Date Posted: 25 Nov 2019 at 3:08pm
i have the exact same problem with the exact same motherboard.just got the mobo like 3 days ago and this is already happening, disappointing.
if you have any solution pls let me know


Posted By: betops543
Date Posted: 25 Nov 2019 at 3:10pm
i have the exact same problem with the exact same motherboard.just got the mobo like 3 days ago and this is already happening, disappointing.
if you have any solution pls let me know.


Posted By: betops543
Date Posted: 25 Nov 2019 at 3:10pm
i have the exact same problem with the exact same motherboard.just got the mobo like 3 days ago and this is already happening, disappointing.
if you have any solution pls let me know..



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