Q1900M blinking cursor on reboot
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1230
Printed Date: 26 Dec 2024 at 8:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Q1900M blinking cursor on reboot
Posted By: epsilon
Subject: Q1900M blinking cursor on reboot
Date Posted: 13 Nov 2015 at 4:11pm
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Hello all. I have a very strange problem since i upgraded me Q1900M system from windows 8.1 to windows 10. Most of the times, when i reboot the system, i get a blinking cursor after system post and system stays there forever. If i turn off the power and then start the system it boots up normally. Any idea on what might be causing this problem or how to gather more information about it? The system is used as a media server (ie no keyboard - mouse attached to it). Using latest BIOS. Thank you in advance for your answers. Regards |
Replies:
Posted By: fdmsaraiva
Date Posted: 15 Nov 2015 at 8:26am
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I have the same problem, but with the Q1800M. Freshly installed windows 10 often never gets to boot because post stops with a blinking cursor. Factory settings on the UEFI. Anything we should try changing there?
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Posted By: wardog
Date Posted: 15 Nov 2015 at 8:47am
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This is directed at the both of you above. episilon and fdmsaraiva. Will it boot into Safe Mode? Also, please read and follow my sig. It'd be helpful to have a better, hehe any!, understanding of what your systems are comprised of. What I know now of your systems will serve absolutely no use in helping either of you. < id="kpm_plugin" ="application/x-KPMPlugin">
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Posted By: epsilon
Date Posted: 15 Nov 2015 at 6:14pm
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wardog wrote:Posted By: epsilon
Date Posted: 15 Nov 2015 at 6:17pm
Hi wardog and thank you for your reply. The problem occurs after bios posting so boot sequence have not started yet in order to choose safe mode. The funny thing is that it doesn't always fail (i would say 3/5 times). So since it's not 100% reproducible, it's quite hard to track it.
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Posted By: fdmsaraiva
Date Posted: 15 Nov 2015 at 7:32pm
Ditto. I would only add that to me it hasn't yet happened with a cold boot, only with restarts. |
Posted By: parsec
Date Posted: 17 Nov 2015 at 4:07pm
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Do either of you have a POST code speaker connected to the board, in case you are getting a POST beep code that may give a clue to the problem? The Windows 10 fast startup feature only works from a cold start, not on a restart. You could try disabling fast startup for a few cold boot and restart cycles. If that then clears the restart problem, try to enable fast startup again. From the main Power Options screen, click on the Choose what the power buttons do option, and you'll find the fast startup entry in the lower part of that screen. It seems as if neither of you have the Fast Boot option enabled in the UEFI? (Unrelated to Windows fast startup.) ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: frank
Date Posted: 19 Nov 2015 at 7:55am
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Can confirm this issue as well - I'm running a Q1900 DC-ITX (with latest 1.20 BIOS) here. When rebooting it from within Windows 10 (latest 1511) it hangs in most cases with a blinking cursor... but a cold start always works fine. It doesn't seem to be related to 'fast startup' as well - because I doesn't have it enabled. However - I'm running the same board in some linux servers too - and they are all _not_ affected by this because of a recent patch to the linux kernel, see: http://www.gossamer-threads.com/lists/linux/kernel/2140005?do=post_view_threaded and its commit https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/arch/x86/kernel/reboot.c?id=80313b3078fcd2ca51970880d90757f05879a193 which effectively fixed this for me on at least linux. Problems for Windows: 1) How can one mimic this reboot=pci on Windows (it at all possible) 2) Isn't this a BIOS issue (with latest 1.20) which should be fixed by some clever ASROCK tech? HTH, frank\ |
Posted By: epsilon
Date Posted: 19 Nov 2015 at 1:46pm
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No speaker installed but i'll try to pin one today and try to reproduce and see if it beeps on reboot. Fast startup is not enabled in UEFI (by default) and fast startup entry does not show up in windows power options (i guess it's linked with the disabled option in UEFI).
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Posted By: frank
Date Posted: 04 Dec 2015 at 9:33am
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hellos, ... after filing this forum thread hint into their (asrock) official support queue some very kind tech provided me with some (not sure how to name it) BIOS prerelease or beta version (1.27) which fixed this issue for me on Windows 10 Pro as well now. @ASROCK - good job - thankyou! |
Posted By: wardog
Date Posted: 04 Dec 2015 at 4:20pm
This is where starting ones own thread wouldn't complicate things for everyone. frank has a Q1900DC-ITX, _not_ a Q1900M as the thread tile suggests. < id="kpm_plugin" ="application/x-KPMPlugin">
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Posted By: frank
Date Posted: 04 Dec 2015 at 7:24pm
Yeah - my apologies - I somehow hijacked this thread with a slightly different board and even more apologies for making it overly complicated for everyone (you) to understand the intention behind. But seeing that the threadstarter has the very same issue and seeing how this was fixed in the linux kernel I'm quite certain that the root cause is the same... I'd therefor rather suggest that the threadstarter might file his request to the official ASROCK support webform too (asking for a new BIOS and pointing them to this thread) instead of doing more silly things to debug this issue and wasting more time. Again - my apologies for hijacking this thread with a solution...  |
Posted By: wardog
Date Posted: 04 Dec 2015 at 7:39pm
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frank, trust me. I'm not confused reading this thread. It's the ones who'll come in behind later and immediately scroll to the bottom looking for a fix. < id="kpm_plugin" ="application/x-KPMPlugin">
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Posted By: epsilon
Date Posted: 09 Dec 2015 at 4:27pm
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I've contacted Asrock. They sent me an updated BIOS that resolves the problem (on Q1900M). I've asked them if it will become available for all users and waiting for their reply. Let me know if anyone needs the updated BIOS file, I can upload it on your cloud drive. Asrock did a great job on this. They value their customers.
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Posted By: Xaltar
Date Posted: 09 Dec 2015 at 5:46pm
| That is great news, thanks for updating us. |
Posted By: epsilon
Date Posted: 10 Dec 2015 at 2:18pm
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Updated beta BIOS for Q1900M that resolves the problem can be found on BETA zone http://www.asrock.com/mb/Intel/Q1900M/?cat=Beta" rel="nofollow - http://www.asrock.com/mb/Intel/Q1900M/?cat=Beta |