Intel Motherboards - Bluetooth issues for Phantom Gaming 4 Z390 m/ITX

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Bluetooth issues for Phantom Gaming 4 Z390 m/ITX

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12314
Printed Date: 04 Aug 2025 at 11:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Bluetooth issues for Phantom Gaming 4 Z390 m/ITX

Posted By: glenh73
Subject: Bluetooth issues for Phantom Gaming 4 Z390 m/ITX
Date Posted: 28 Aug 2019 at 7:35am

I have a number of bluetooth devices which I want to connect but Im having quite a few issues with connections.

1. Mouse and keyboard both randomly disconnect. With the keyboard there is delay and sticking keys.
2. Keyboard doesnt wake the computer from sleep.
3. Headphones connect but doesnt appear as an audio device.

I have updated the drivers to the latest Microsoft bluetooth drivers. However, I noticed a number of the other Mobos that there are bluetooth drivers in the support/downloads section of the ASRock website. However there are none for this motherboard.

Anyone else had issues and perhaps fixes for this?

Replies:

Posted By: glenh73
Date Posted: 28 Aug 2019 at 7:36am

Sorry quick addition - using Windows 10