Is X570 Steel Legend Matisse compatible
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12376
Printed Date: 31 Jul 2025 at 2:34pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Is X570 Steel Legend Matisse compatible
Posted By: kgiesselman
Subject: Is X570 Steel Legend Matisse compatible
Date Posted: 05 Sep 2019 at 4:12am
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Build: X570 Steel Legend AMD Ryzen 3600 4 x Gskill Sniper F4-3400C160-16GSXW Samsung 970 Evo Plus 250 GB Samsung 970 Evo Plus 1 TB Power it up and fans spin then it resets. Same behavior I have seen when the BIOS is not Matisse compatible. I have a 1500X I can slap in but it is a pain. I thought an X570 would be Matisse compatible out of the box. No?? |
Replies:
Posted By: Ray62
Date Posted: 05 Sep 2019 at 5:38am
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First try it with 2 RAM sticks in A2/B2 without SSDs. Make a CMOS clear and start the board into the bios. You also have a GPU installed? I ask, because some people obviosly do not know, that there is no Graphics onboard and the display connectors only work with an APU... ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: datonyb
Date Posted: 05 Sep 2019 at 5:55am
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you know the first boot of a ryzen board and cpu can usually go thru many boot cycles before posting ? let it spin the fans a few times and reboot go and make a cup of tea and come back hopefully to the message operating system not found ..meaning now install windows ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: kgiesselman
Date Posted: 06 Sep 2019 at 3:13am
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Thanks, guys. I will remover some RAM and try again. I can't remove the SSDs. I have an ASRock Radeon RX 5700 installed. |
Posted By: kgiesselman
Date Posted: 06 Sep 2019 at 3:32am
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Removed two sticks of RAM. Unplugged a few misc USB devices. Cleared CMOS. Change: PC does not continually reset but just spins up all the fans and never gets to post. Challenge with removing the SSDs, other than the need to have the SSDs for a drive for the OS, is they are under this big heat sink which has adhesive over the SSDs. I can probably get it off but I am sure it will mess up the thermal adhesive. Suggestions? |
Posted By: datonyb
Date Posted: 06 Sep 2019 at 5:38am
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try reseating the cpu ,used to be a good idea with the first gen when they wouldnt boot also double check the power cables are all connected properly eg 24 pin then the eps/cpu 8 pin make sure its not a pcie 8 pin ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: kgiesselman
Date Posted: 07 Sep 2019 at 1:00am
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OK. Will do and report back. FYI, this MB has an 8 prong MB power cable AND a 4 prong MB power cable. Am I supposed to supply power to both? I can as the 1200w PS has two sets of MB power cables (2 4+4 power cables supplied by labeled MB ports on the PS) |
Posted By: datonyb
Date Posted: 07 Sep 2019 at 1:58am
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the extra 4 pin isnt needed but wont hurt if you have it ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: kgiesselman
Date Posted: 08 Sep 2019 at 12:19am
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Reseated CPU Plugged 4 prong CPU plug, in addition to 8 prong plug Same sad result. Going to swap in an old 1500X to see if I have a CPU problem of a motherboard problem. |
Posted By: kgiesselman
Date Posted: 08 Sep 2019 at 3:19am
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Swapped in 1500X. Same result. I know this CPU is good. Bad motherboard? I have cleared the CMOS. Not sure what to do before I RMA the board. |
Posted By: kgiesselman
Date Posted: 13 Sep 2019 at 8:08pm
| Any other ideas? Dead board? |
Posted By: Xaltar
Date Posted: 14 Sep 2019 at 2:46am
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Your RAM appears to be on the QVL for your board for Matisse and you have tried 2 different CPUs though your RAM is likely not properly compatible with Pinnacle Ridge. I don't see your PSU listed, that is another thing I would look into before RMAing anything. If it is not up to spec, is old and degraded or defective it could easily account for your issue. ------------- 
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Posted By: kgiesselman
Date Posted: 17 Sep 2019 at 3:17am
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Swapped the RAM. Swapped out the new ASRock RX5700 for a really basic nVidia card. The board booted. Updated to BIOS 1.7 which caused another hour or so of consternation. Board is booted into BIOS now. Reported that my UEFI Rufus built USB OS boot drive is not UEFI. Wow, is it really supposed to be this hard? |
Posted By: kgiesselman
Date Posted: 17 Sep 2019 at 10:00pm
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OK. The only headache left is the RAM. 2 x Gskill Sniper F4-3400C160-16GSXW (4 sticks of 8 GB) I can only run two sticks. I have gone into BIOS and changed the RAM settings to XMP 2.0 which does match the RAM. I have tried swapping RAM sticks in and out to see if there is a bad stick. Haven't found anything obvious. If I install four sticks the PC won't post. |
Posted By: Xaltar
Date Posted: 18 Sep 2019 at 1:40am
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Try bumping up the RAM voltage to say 1.36v then save, shut down and install the other two modules. If that fails, try disable XMP, set RAM voltage to 1.25v then install all 4 modules. If you have not already done so, try two sticks of RAM in A2 and B2 then switch to A1 and B1 to make sure all the slots are working and working in dual channel. If the system is able to POST in both scenarios then it could be the CPU. You might have a weak IMC on your CPU. If that turns out to be the case then you may want to look into RMAing it. -------------
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Posted By: kgiesselman
Date Posted: 18 Sep 2019 at 7:42am
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Too late to RMA my CPU. This build has taken forever. What is the IMC? Voltage already set at 1.35 per XMP. Going to try 1.4. I have tried RAM sticks in A2/B2 then A1/B1. I have rotated the RAM between different slots thinking there is on weak slot. |
Posted By: Xaltar
Date Posted: 18 Sep 2019 at 1:15pm
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IMC: Integrated Memory Controller, it is built into the CPU. Do not bump your RAM voltage up that much all at once. I would go up to 1.36 then 1.37 to a max of 1.4, if 1.4 does not allow all sticks to POST then RAM voltage isn't the problem. Any more than 1.4v is too much and will shorten the lifespan of your system significantly or worse, cause it to fail outright (if set higher). -------------
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Posted By: kgiesselman
Date Posted: 19 Sep 2019 at 5:57am
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Finally got everything to post. Ran a few RAM tests. One marginal/bad stick. RMAed RAM. Running on two sticks. Swapped in ASRock RX5700 for nVidia 210. Removed nVidia drivers. All good until I loaded RX5700 drivers. Moving to the video card forum. |