Can't install Windows 10 on X570M
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12391
Printed Date: 10 Feb 2025 at 10:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Can't install Windows 10 on X570M
Posted By: crawlmeister
Subject: Can't install Windows 10 on X570M
Date Posted: 08 Sep 2019 at 4:07am
Hi all, going a little crazy build a new PC
Here is the relevant build list:
- ASRock X570M Pro4
- Ryzen 5 3600
- Geforce 2070 Super
- Team Group GX2 SSD
So the issue I'm having comes with trying to install Windows 10. I am able to boot the USB with the image by selecting the "UEFI: SanDisk Ultra PMAP, Partition 2" - If I try to boot the USB it does not recognize the boot media if I try to boot Partition 1 it just goes back to the boot media selection.
Once the menu for windows starts I go through all the setup, custom install and select the SSD to be installed to.
After about 30 seconds and still at 0% installation I get the following error: "Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation"
I have tried troubleshooting this a few ways with the same results
- Loading the legacy stuff in the CSM boot menu and disabling secure boot
- Reformating the SSD from MBR to GPT
- Other SSD
- Other HDD
I am only able to use a Mac right now since I don't own another PC. Since its the same issue across different SSD's & HDD and the USB does boot windows installation to a point, I can't think of anything other than the Motherboard.
Any advice or suggestion are appreciated!
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Replies:
Posted By: crawlmeister
Date Posted: 08 Sep 2019 at 5:19am
Found this on a forum that I found by complete accident, this process solved my issue:
SOURCE: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-fresh-install-fails/f9614ae4-6dbd-4715-9a81-8586b16dfaf7?page=2
Solved the problem.? It was a drive partition recognition issue.? The installer created partitions on the internal m2 drive, but then tried to install on the usb stick.
Here's how I solved it:
1)? Booted to usb installer
2)? Started diskpart (shift-f10 to get a command prompt)
3)? cleaned the internal drive - removing all partition data
4)? converted to GPT - so that it could boot in utfi mode
5)? CREATED a small 10GB partition on the internal M2 drive, formatted it as ntfs, and gave it a drive letter.? Left remaining space on internal drive as 'unallocated'
6)? XCOPY'd the installer files from my usb stick to the new partition
7)? Rebooted the system without the USB stick plugged in.?? The installer booted from the internal drive
8)? Installed windows.? YAY!
9)? Rebooted - and it booted to the installer again, because the partition I created earlier was still the first boot partition in the list
10)? Used diskpart to reformat the small partition I created earlier - so it would no longer be a boot option
11)? Rebooted one more time and everything worked
The installer was able to boot to the partition on my internal disk and started normally.? When? I installed windows on the unallocated space on the drive, the installer did all the right things and windows installed!? Having only one drive in the mix (no usb) was the main issue.? I suspect that it's because the m2 drive is the only internal drive in my system.
The key was finding a method that took the decision of where to install out of the installer's hands.? As long as the USB drive was the primary drive the installer failed to find the correct place to install windows
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