Intel Motherboards - ASRock Z390M-ITX/ac will crash when instaling W10

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ASRock Z390M-ITX/ac will crash when instaling W10

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12395
Printed Date: 04 Aug 2025 at 11:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock Z390M-ITX/ac will crash when instaling W10

Posted By: daino
Subject: ASRock Z390M-ITX/ac will crash when instaling W10
Date Posted: 09 Sep 2019 at 1:11am

Hello everyone
Its a new build:
ASROCK Z390M-ITX/ac
CPU I7-89700K ,3.7 GHz,12MB cash,LGA 1151
RAM G.SKILL F4-3200C16D-32GTZKW,DDR4-3200CL16-18-18-38 1.35V 16Gx2 intel XMP 2.0 ready
HDD M.2 80mm,PCle 3.0x4,INTEL SSD6 ,660p series 1024Gb
Onboard video
The PC stays on as long I want on bios but as soon as I start installing Windows 10 it keeps restarting(actually will say crashing )
Tried to install on Sata SSD same thing
Any idea please ???

Replies:

Posted By: daino
Date Posted: 09 Sep 2019 at 1:28am

PSU :CORSAIR,CXM SERIES 750W

Posted By: daino
Date Posted: 09 Sep 2019 at 7:48am

Finally trough all the restartings I was able to install windows 10.
But as soon it boots it restarts again
when i boot it in a safe mod it stays on with no problem

Posted By: daino
Date Posted: 09 Sep 2019 at 8:19am

Actually crashed on safe mod as well it just took longer

Posted By: ASRock_TSD
Date Posted: 10 Sep 2019 at 10:18am

Dear Daino,

Thank you for choosing ASRock.

Regarding your case, please update BIOS to the latest version to try.
https://www.asrock.com/MB/Intel/Z390M-ITXac/index.asp#BIOS

Thank you!
Yours truly,
ASRock TSD