I have the excellent Taichi Z390 replacing my Z77 Fatal1ty Pro. There is an issue with a device causing intermittent, frequent USB failures. My problem is I have practically every port populated and don't know how to locate this problem port on the board.
Treeview gives me *this* information on the troublesome port:
+++++++++++++++++ Device Information ++++++++++++++++++ Device Description : Unknown USB Device (Device Descriptor Request Failed) Device Path : \\?\usb#vid_0000&pid_0002#5&17411534&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed} Device ID : USB\VID_0000&PID_0002\5&17411534&0&1 Hardware IDs : USB\DEVICE_DESCRIPTOR_FAILURE Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0024 (GUID_DEVCLASS_USB) Driver Inf : C:\WINDOWS\inf\usb.inf Legacy BusType : PNPBus Class : USB Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB) Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE) Enumerator : USB Location Info : Port_#0001.Hub_#0002 Manufacturer Info : (Standard USB Host Controller) Capabilities : 0x64 (Removable, SilentInstall, RawDeviceOK) Status : 0x01806400 (DN_HAS_PROBLEM, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER) Problem Code : 43 (CM_PROB_FAILED_POST_START) Address : 1 Power State : D3 (supported: D0, D3, wake from D0)
I can't correlate this information with the board's schematics as published by Asrock. I assume the important location info is "Port_#0001.Hub_#0002" which I can't translate into a physical location on the board. Can anyone please advise the physical location of this port? I can then unplug the device which is causing the problem and use a different device because I know it is not the board which is malfunctioning.
Thanks in advance...
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