AMD Motherboards - BIOS UPDATE - ASRock X570 Phantom Gaming 4-CB

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BIOS UPDATE - ASRock X570 Phantom Gaming 4-CB

Printed From: ASRock.com
Category: Media&User's Review
Forum Name: AMD Motherboards
Forum Description: ASRock AMD Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12416
Printed Date: 21 Apr 2024 at 12:19am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: BIOS UPDATE - ASRock X570 Phantom Gaming 4-CB

Posted By: DarkSnail
Subject: BIOS UPDATE - ASRock X570 Phantom Gaming 4-CB
Date Posted: 11 Sep 2019 at 11:22am

I want to update my bios (asrock x570 phantom gaming 4-CB) but I get the " no image file detected error".
I did a little bit of research and now I am not even sure anymore if I am downloading the right bios. I originally thought this is my MB;

-X570 Phantom Gaming 4 WiFi ax

Because I have WIFI on the MB, but the names don't mach exactly. I also tried the
X570 Phantom Gaming 4 bios. But it also didn't work and the names don't match.
It is not the ITX or X because those Motherboards look different than mine.
So I'm a bit confused.

Replies:

Posted By: requiem4adream
Date Posted: 17 Sep 2019 at 12:12pm

On windows 10, click start, type in msinfo32.exe then the model of your motherboard should be listed under "Baseboard Product". If it's not that then try with a different thumb drive or what ever you're putting your BIOS file in. Also make sure you unzip the file first or else it won't work.

Posted By: CompileNConquer
Date Posted: 23 Sep 2019 at 8:43am

I'm having the same issue. i can't seem to find any infomation about this motherboard. did you also get yours from CyberPower?

Posted By: DarkSnail
Date Posted: 27 Sep 2019 at 12:00am

msinfo32.exe shows;

- X570 phantom gaming 4-CB

which is not listed on the ASRock homepage. Only the 2 Motherboards I mentioned above. I also tried to use the APP Shop, no Bios update either. I am on version 1.00 there should be an update...

Posted By: DarkSnail
Date Posted: 27 Sep 2019 at 12:02am

CompileNConquer wrote:

I'm having the same issue. i can't seem to find any infomation about this motherboard. did you also get yours from CyberPower?

Yes, I bought the PC from CyberPower as well. I am wondering if they have some different version of the Motherboard. I am going to contact them directly.

Posted By: YetAnotherRando
Date Posted: 04 Oct 2019 at 7:59am

DarkSnail wrote:

CompileNConquer wrote:

I'm having the same issue. i can't seem to find any infomation about this motherboard. did you also get yours from CyberPower?

Yes, I bought the PC from CyberPower as well. I am wondering if they have some different version of the Motherboard. I am going to contact them directly.

Did you get a response from them? I'm having the same issue.

Posted By: RonMexico
Date Posted: 05 Oct 2019 at 3:12am

I talked to them about this same issue. They initially told me that it was the exactly the same board at the stock version and I should contact ASROCK. ASROCK told me it's a custom board and to contact Cyberpower and have them request the update. I told Cyberpower and they said they do not have a bios update at this time. We need to keep at them to get this updated because it is unacceptable to still be on v1 on mobos this new, while the stock board is on v1.7.

Posted By: CompileNConquer
Date Posted: 06 Oct 2019 at 10:50am

I contacted support the day after my reply and got the same response as you guys.

Posted By: SquEebEr
Date Posted: 10 Dec 2019 at 9:19am

Try this.

http://www.cyberpowerinc.com/drivers/?dir=Motherboards/BIOS/Asrock

Posted By: SkyhawkPM
Date Posted: 16 Feb 2020 at 1:49am

Hello,

I am currently running P1.60.

CyberpowerPC has P1.30 listed as the latest version.

The Asrock mobo's are currently running Agesa 1.0.0.4.

When can we expect an update for our mobos? Please advise.

Posted By: docsod
Date Posted: 26 Mar 2022 at 11:15pm

The 4.20 x570 PG4-CB firmware is on that cyberpower FTP. It auto enables fTPM and adds re-bar

Posted By: threadzipper1957
Date Posted: 28 Mar 2022 at 9:09pm

Regarding BIOS updates, for boards that are not on the ASRock website.
When you go into BIOS, on the main page, you can always see, which board, which CPU, end which BIOS version is active.
And if it works, leave it as it is, why does everyone think newer is better, that is simply not always the case.
Regaqrding this board, it can be that it is specially customized for this reseller, and you cannot just put any BIOS on it.
The reseller can always try to ask the manufacturer for a BIOS update, based on these custom specs.

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Kind Regards