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Cannot control RGB1 header B450 K4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12417
Printed Date: 17 Apr 2024 at 5:15am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Cannot control RGB1 header B450 K4
Posted By: amok
Subject: Cannot control RGB1 header B450 K4
Date Posted: 11 Sep 2019 at 2:06pm
Hello, I cannot see RGB LED 1 settings via ASROCK POLY tool. Only display RGB LED2

So, when I connect RGB LED strip to RGB_LED 1, I cannot control color. Only white color.
Any help is thanks.

Regards



Replies:
Posted By: ASRock_TSD
Date Posted: 11 Sep 2019 at 2:19pm
Dear amok,

Greetings, this is ASRock TSD.


Regarding your question, we have some suggestions for verifying:

1. Please uninstall the Polychrome RGB software under Control Panel>Program and restart the system.
After a reset, please reinstall the PolyChrome v1.0.57 as below.
https://www.asrock.com/MB/AMD/Fatal1ty%20B450%20Gaming%20K4/index.asp#Download

2. Please install other LED strips to RGB LED1 header.

3. Under BIOS>Tool tab>RGB LED, please verify the LED strip on RGB_LED1 is controllable by BIOS setting.


Thanks!

All the best,
ASRock TSD



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