ASRock Z390 Taichi Not Detecting HDDs
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12431
Printed Date: 04 Aug 2025 at 8:37pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock Z390 Taichi Not Detecting HDDs
Posted By: Tegridy
Subject: ASRock Z390 Taichi Not Detecting HDDs
Date Posted: 13 Sep 2019 at 3:11pm
My motherboard is not detecting SATA HDDs. I have verified that the HDD is not the issue, as it is working on a different PC. The Dr Debug code is A2-A9, depending on which SATA port I am plugging it into.
I am aware of the following rules from the manual:
* M2_1, SATA3_0 and SATA3_1 share lanes. If either one of
them is in use, the others will be disabled.
* If M2_2 is occupied by a SATA-type M.2 device, SATA3_3
will be disabled.
* M2_3, SATA3_4 and SATA3_5 share lanes. If either one of
them is in use, the others will be disabled.
I have an SSD plugged into M2_1, so I am refraining from plugging the HDD into SATA3_0 and SATA3_1.
The same SATA ports that won't detect my HDD WILL detect my Blu-ray burner. The motherboard also detected my SSD plugged into M2_1 with no issues.
I have tried unplugging both the SSD from M_1 and the Blu-Ray burner and plugging in the HDD to SATA3_A1, but it still doesn't detect the HDD.
I have also tried clearing CMOS, resetting all defaults to the BIOS, but still it does not detect the HDD.
Please help!
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Replies:
Posted By: CHnuschti
Date Posted: 14 Sep 2019 at 3:02am
Does not make much sense. Have you verified in the bios that the proper settings were chosen?
In advanced>storage configuration first select the SATA mode to "AHCI". And "third party SATA controller" to enabled, this allows to use the _A1 and _A2 ports.
Then any harddisc attached should be listed in the bottom part. Do they appear there? If yes, but in Win not, then it is a OS related problem.
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Posted By: CHnuschti
Date Posted: 14 Sep 2019 at 3:04am
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And of course the setting SATA controllers on top also must be enabled.
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Posted By: Tegridy
Date Posted: 14 Sep 2019 at 4:17am
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Yes, SATA Controller is enabled, AHCI is the SATA Mode Selection, and still it does not detect the HDD at the bottom of the Advanced screen.
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Posted By: Tegridy
Date Posted: 14 Sep 2019 at 2:28pm
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Disregard, it was the power to the hard drive that was the issue. It is fixed now.
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