High GPU usage causing audio to cuts off
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12438
Printed Date: 06 Aug 2025 at 3:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: High GPU usage causing audio to cuts off
Posted By: nky
Subject: High GPU usage causing audio to cuts off
Date Posted: 14 Sep 2019 at 3:57am
R7 1700
X370 Gaming X
32GB DDR4
GTX 1070
2x 256GB Adata SX8200pro + 1TB HDD
Win 10 Pro 1903 Build 18362.356
Fresh install windows will all basic driver (amd all in one, latest amd chipsets, latest realtek, latest nvidia)
The problem as title says, whenever GPU usage hits 100% when playing games it will cut off the audio. I took some video of it --> https://youtu.be/0z9GBjgUK6o
As for normal use like browsing the net, watching youtube, watching movie, etc works just fine.
Things that I observe that any apps that cause high gpu usage will cause the same things, like running userbenchmark (only at gpu test), 3dmark, unigine, etc.
Any idea where might be the cause, I'm more inclined its win 10 fault since the problem just appear recently.
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Replies:
Posted By: Ray62
Date Posted: 14 Sep 2019 at 6:17am
Are you sure using the latest realtek audio driver?
And did you read that:
https://www.asrock.com/support/faq.asp?id=469
The driver on the Asrock site seems to be a bit outdated, causing several problems for some users. This site can help maybe:
https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a.html
And this is for analyzing audio drops:
You can try to check with the LatencyMon:
https://www.resplendence.com/latencymon
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE
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Posted By: Molukhan
Date Posted: 30 Nov 2019 at 12:33am
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Well... I have kinda the same problem... Have you alredy fix It?
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