Unable to access BIOS on my B360M-HDV.
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12474
Printed Date: 04 Aug 2025 at 8:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Unable to access BIOS on my B360M-HDV.
Posted By: greendabre
Subject: Unable to access BIOS on my B360M-HDV.
Date Posted: 20 Sep 2019 at 2:41pm
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Can not enter BIOS using F2 or Del. Keyboard blinks once when it starts but does not function after that until Windows starts booting. Held Shift and managed to enter Windows recovery. From there, I booted into UEFI firmware. Keyboard and Mouse refused to work. I last accessed UEFI setting a few months ago. Back then, I think I activated Fastboot and some option that disabled USB devices until OS boot begins. I want to turn off that setting so that I can access BIOS. Whatever can I do? |
Replies:
Posted By: Xaltar
Date Posted: 20 Sep 2019 at 2:45pm
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https://www.asrock.com/MB/Intel/B360M-HDV/index.asp#Download Install and try "Restart to UEFI", that should sort the problem out. While in the BIOS disable fast boot if it's enabled and that should sort out the keyboard not responding before the OS loads. ------------- 
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Posted By: greendabre
Date Posted: 20 Sep 2019 at 2:47pm
| But I did manage to get into BIOS, friend. Not through that software, but through Windows. But that shouldn't matter, should it? Will using that software also activate keyboard and mouse? |
Posted By: ASRock_TSD
Date Posted: 24 Sep 2019 at 10:15am
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Dear Greendabre, Thank you for choosing ASRock. Regarding your case, there are two ways to load BIOS default. 1. Enter BIOS setup and press F9 to load BIOS default. 2. Clear CMOS to load BIOS default. Follow user manual page 18 to clear CMOS. PDF Manual: http://asrock.pc.cdn.bitgravity.com/Manual/B360M-HDV.pdf Thank you! Yours truly, ASRock TSD |