x470 mini-itx
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=12481
Printed Date: 29 Apr 2024 at 1:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x470 mini-itx
Posted By: jstandal
Subject: x470 mini-itx
Date Posted: 21 Sep 2019 at 5:08pm
I had some problems with my bluetooth so i had to clear my CMOS, but after i did that my BIOS fancontrol stopped working. No matter which I set the fans to it goes full speed.
Does anyone know a fix?
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Replies:
Posted By: ASRock_TSD
Date Posted: 23 Sep 2019 at 6:11pm
Dear Jstandal,
Thank you for posting your query to ASRock forum.
This is technical support from ASRock.
Could you provide the following information to us?
1. BIOS version.
2. CPU being used.
3. FAN used. (On which header)
With thanks,
ASRock TSD
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Posted By: jstandal
Date Posted: 23 Sep 2019 at 10:26pm
This is the CPU and BIOS version.
BIOS Version/Date: American Megatrends Inc. P1.10, 4/20/2018
Processor: AMD Ryzen 7 2700X
For the fans i use a aio watercooler x52 on fan header 1.
As told, it worked perfectly to control the fans with the same configuration before i cleard the CMOS.
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Posted By: jstandal
Date Posted: 23 Sep 2019 at 10:27pm
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The watercooler is the NZXT Kraken x52
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Posted By: ASRock_TSD
Date Posted: 24 Sep 2019 at 5:58pm
Dear Jstandal,
Thanks for lettings us know the configuration.
Please try to update the BIOS to BIOS 1.80 from the link below:
https://www.asrock.com/MB/AMD/Fatal1ty%20X470%20Gaming-ITXac/index.asp#BIOS
Please check the following points before updating the BIOS.
1. Please install only one RAM to B2 slot.
2. Please make sure that CPU fan is installed correctly.
After updating the 1.80 BIOS, please make sure that the header connected with the water cooling connector is adjusted to W_Pump mode.
If the problem still persists, kindly try with different headers.
Once all of the headers are checked, but the problem remains the same, kindly contact your motherboard distributor for further assistance.
With thanks,
ASRock TSD
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