Aquantia 10Gbe Network no work
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12499
Printed Date: 21 May 2024 at 1:26am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Aquantia 10Gbe Network no work
Posted By: Shoushi
Subject: Aquantia 10Gbe Network no work
Date Posted: 24 Sep 2019 at 4:47pm
Hey, I've installed the latest LAN drivers. But my 399 pro gaming AQC-107 LAN adapter still no function in WIN10. Please Help me.
Thank you.
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Replies:
Posted By: ASRock_TSD
Date Posted: 24 Sep 2019 at 5:21pm
Dear Shoushi,
Greetings, this is ASRock TSD.
For your question, we provide some suggestions for verifying:
1. Please enter BIOS setup and load BIOS default setting via [F9] key.
2. Under OS environment, please re-plug the LAN cable to AQUANTIA 10G LAN port to verify.
3. Under OS>Control Panel>Program, please uninstall the AQUANTIA 10G LAN driver and restart the system. After booting into OS again, please install the LAN driver below to verify:
http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Aquantia_LAN(v1.40.042).zip
4. Under OS>Control Panel>Network and Internet>Network Connections, please check if the AQUANTIA 10G LAN is there and also set as enabled.
5. Reinstall a clean Windows 10 OS and check if AQUANTIA 10G LAN works with inbox driver. If not, please install AQUANTIA 10G LAN driver to verify.
6. If possible, please install another SSD/HDD with clean OS to verify.
Thanks!
All the best,
ASRock TSD
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