200GE get Blue screen on AB350M Pro4
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12565
Printed Date: 24 Apr 2024 at 9:21pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 200GE get Blue screen on AB350M Pro4
Posted By: Yeowang
Subject: 200GE get Blue screen on AB350M Pro4
Date Posted: 01 Oct 2019 at 7:36pm
As title, using the integrated video card, when loading to Windows 10 within 10 minutes, it goes to the blue screen. Different versions of Windows 10 were also tried no help. I don?™t think is my device problem, maybe the board is faulty?
Regards,
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Replies:
Posted By: ASRock_TSD
Date Posted: 01 Oct 2019 at 7:43pm
Dear Yeowang,
Greetings, this is ASRock TSD.
According to your question, we provide some suggestions for verifying:
1. Please enter BIOS setup and load BIOS default setting via [F9] key.
2. Install bare bone devices, CPU, one stick memory and system disk to check if system can work stably.
3. Re-install a clean Win10 OS to verify OS environment.
4. Remove the CPU cooler and make sure the thermal past is well spread between CPU and cooler. Please also enter BIOS setup to set the CPU FAN to full speed to improve heat dissipation.
5. If possible, please install another HDD with clean OS and driver to verify the storage device.
https://www.asrock.com/MB/AMD/AB350M%20Pro4/index.asp#Download
Thanks!
All the best,
ASRock TSD
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Posted By: Vulpie05
Date Posted: 02 Oct 2019 at 7:13am
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Do you know what bios version you have?
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