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UEFI Bios all black X570

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12582
Printed Date: 01 Aug 2025 at 10:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: UEFI Bios all black X570
Posted By: Kramer
Subject: UEFI Bios all black X570
Date Posted: 03 Oct 2019 at 4:12pm

Asrock x570 Phantom Gaming-itx tb3
I tried to enter in the bios, i just get a black screen.
Its new, i tried to clearmos, nothing works, just get a black screen
Any suggestions?

https://youtu.be/XTCWbxykcbE



Replies:
Posted By: Ray62
Date Posted: 03 Oct 2019 at 11:41pm
Please tell the full spec of the machine.


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Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: Kramer
Date Posted: 04 Oct 2019 at 12:28am
MB: asrock x570 phantom gaming-itx tb3
Ram: TEAMGROUP T-Force Xcalibur RGB DDR4 16GB (2x8GB) 4000MHz (PC4-32000) CL18
Cpu: Ryzen 9 3900x
Cooler: Corsair H100i RGB PLATINUM
Psu: seasonic focus plus gold 1000w
Gpu: Nvidia Gforce 1070ti
Monitor: ROG Swift PG279QA 1440p


Posted By: Ray62
Date Posted: 04 Oct 2019 at 1:04am
I wonder how you did install the OS...
We have to find out, if the system hangs or just the display ist not working in that situation.

When you have the black screen, does the keyboard react on NUM-Lock key (Led on/off)?

Did you try another another display output from the GPU?


-------------
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: Kramer
Date Posted: 04 Oct 2019 at 2:08am
Everything works fine, I already updated the bios too, it's now on the 1.70 version
I tried HDMI, display port with a full HD monitor, I just get black screen trying to get to the bios
IDK what to do now


Posted By: Kramer
Date Posted: 04 Oct 2019 at 2:56am
I think the system hangs, because it's showing the underscore, it's weird... Instant flash and boot menu shows fine


Posted By: Ray62
Date Posted: 04 Oct 2019 at 4:22pm
Does the windows tool Restart to UEFI work?

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Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: gizmic
Date Posted: 04 Oct 2019 at 4:39pm
thats a windows problem keyword blinking underscore

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Posted By: Kramer
Date Posted: 05 Oct 2019 at 1:55am
Thank you guys for the help!
It was the old Samsung MZ-HPU128T/004 XP941 128Gb PCI-Express 2.0 x4 MLC M.2 causing the issue. Removed it and now it boots normally into the bios :)



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