Print Page | Close Window

399M Taichi ECC RAM support?

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12615
Printed Date: 26 Apr 2024 at 7:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: 399M Taichi ECC RAM support?
Posted By: fpD654oW
Subject: 399M Taichi ECC RAM support?
Date Posted: 08 Oct 2019 at 11:04am
Hi, I have a problem with this board. I cannot boot with ECC RAM. Does it support ECC? Or my 1950X CPU not support? I never can get POST with ECC ram just black screen. Please help!!



Replies:
Posted By: ASRock_TSD
Date Posted: 08 Oct 2019 at 12:05pm
Dear fpD654oW,

Greetings, this is ASRock TSD.


Regarding to this case, we provide some suggestions for you to verify:

1. Please refer to user manual page.28 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X399M%20Taichi.pdf

2. Please only install one stick memory to each DRAM slot by turns to verify.

3. If possible, please install a non-ECC memory module to check if system can boot properly.

4. If possible, please install another CPU to check it again.


Thanks!

All the best,
ASRock TSD



Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net