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TB3 HD not working on x570 ITX for Bios 1.6 & 1.

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12635
Printed Date: 02 Aug 2025 at 6:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: TB3 HD not working on x570 ITX for Bios 1.6 & 1.
Posted By: jw3267
Subject: TB3 HD not working on x570 ITX for Bios 1.6 & 1.
Date Posted: 11 Oct 2019 at 12:32am
I am trying to use an external Samsung 2TB TB3 X5 hard drive with my ASROCK x570 ITX motherboard. When I upgrade the bios to either 1.6 or 1.7, the hard drive stops working. I have to downgrade to version 1.2.

"pci 0000:07:00.0: No bus number available for hot-added bridge"
Essentially there isn't a bus available, but when I downgrade to bios 1.2 or earlier it works just fine.

I've had this issue since mid September, but haven't ever received a response from support except for the "we received your message response". I've submitted twice.

Does anyone else have an idea?


Specs:
Ryzen 9 x3500
64 GB DR43000
2 TB Fire Cuda M.2 SSD
RTX 2080 TI
Ubuntu 18.04

dmesg dump:
[   30.040319] pciehp 0000:05:01.0:pcie204: Slot(1): Card present
[   30.040321] pciehp 0000:05:01.0:pcie204: Slot(1): Link Up
[   30.176095] pci 0000:07:00.0: [8086:15da] type 01 class 0x060400
[   30.176225] pci 0000:07:00.0: enabling Extended Tags
[   30.176455] pci 0000:07:00.0: supports D1 D2
[   30.176456] pci 0000:07:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[   30.176587] pci 0000:07:00.0: 8.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s x4 link at 0000:05:01.0 (capable of 31.504 Gb/s with 8 GT/s x4 link)
[   30.176806] pci 0000:07:00.0: No bus number available for hot-added bridge
[   30.176823] pcieport 0000:05:01.0: PCI bridge to [bus 07]
[   30.176827] pcieport 0000:05:01.0:   bridge window [io 0xc000-0xcfff]
[   30.176834] pcieport 0000:05:01.0:   bridge window [mem 0xdc100000-0xdc2fffff]
[   30.176839] pcieport 0000:05:01.0:   bridge window [mem 0x90000000-0x901fffff 64bit pref]
[   30.808805] thunderbolt 0-1: new device found, vendor=0x175 device=0x4000
[   30.808807] thunderbolt 0-1: SAMSUNG ELECTRONICS CO., LTD Portable SSD X5



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