Cannot get AMD Graphics to work
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=12654
Printed Date: 27 Nov 2024 at 2:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Cannot get AMD Graphics to work
Posted By: Deihmos
Subject: Cannot get AMD Graphics to work
Date Posted: 12 Oct 2019 at 8:57am
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My current system is the Z270 Killer SLI/AC with Nvidia GTX 1060 and it works fine. I just bought the RX 580 and it would not boot with this card. I got it to display once but that's it. The monitor stays off and the PC does not post. I am on the latest bios 2.30. Is there an incompatibility with this board and AMD video cards? I even replaced the card but the replacement did the same thing. Z270 Fatal1ty Killer SLI/AC i7 7700k PSU EVGA 600w 16GB Memory |
Replies:
Posted By: Deihmos
Date Posted: 12 Oct 2019 at 9:00am
| I have reset the bios, removed cmos battery and none of these steps worked. |
Posted By: ASRock_TSD
Date Posted: 15 Oct 2019 at 10:35am
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Dear Deihmos, This is ASRock technical support. Thank you for posting your query to ASRock forum. We have checked with the following configuration, however, the system was able to boot properly with graphics card installed. Z270 Killer SLI/ac BIOS 2.30 ASRock RX580 8G OC Kindly check the following steps to see if it can work. 1. Please check if the power supply is sufficient for your system. 2. Please check if graphics cards can work properly on a different system. 3. Please try the graphics card on different PCIe slots. 4. If it still does not work, kindly leave only the CPU, CPU fan, one RAM, and graphics card on your system to see if it can work. With thanks, ASRock TSD |
Posted By: Deihmos
Date Posted: 16 Oct 2019 at 5:51am
I tried Saphire and Powercolor and they both did not boot. I figured out that they worked if I changed the pcie from auto to pcie 2 and 1. They don't work with PCIe 3 for some reason. I got an XFX and it worked so I don't know why it wouldn't work with those other brands. |
ASRock_TSD wrote:Posted By: rasstar
Date Posted: 21 Oct 2019 at 10:01am
| I finally got it to work. It fails to boot a lot in the top pice slot but works in the 2nd. What could be causing this? My Nvidia card works fine at the top. |
Posted By: rasstar
Date Posted: 22 Oct 2019 at 1:34pm
| The 2nd slot is 8x so not a good option. It turns out it woks fine with version 1 bios. I think it has something to do with it noon giving enough time to recognize the card. |
Posted By: ASRock_TSD
Date Posted: 24 Oct 2019 at 11:21am
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Dear Deihmos, Thanks for the reply. Could you check if we have the same BIOS version? With thanks, ASRock TSD |
Posted By: Deihmos
Date Posted: 25 Oct 2019 at 1:53am
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I have bios version 2.30. i got it to work by over clocking memory from 2400 to 2500.It also works if I set PCIE to gen 2. I checked the memory and it has passed all tests. My Nvidia 1060 has no issues booting. Does anyone know what could be causing this issue? |
Posted By: ASRock_TSD
Date Posted: 25 Oct 2019 at 10:32am
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Dear Deihmos, Have you tried to install one RAM? Or change the RAM slot to see if it is memory modules related? Also, we have received the Powercolor RX580 AXRX580 8GBD5 graphics card and tested, however, the system was able to boot properly. With thanks, ASRock TSD |
Posted By: rasstar
Date Posted: 25 Oct 2019 at 10:38am
| Yes I installed one ram and it didn?™t make a difference. I bought some new ram to see what will happen. If it doesn?™t work I don?™t know what I will do since ASRock does not offer advance replacement. |
Posted By: Deihmos
Date Posted: 20 Nov 2019 at 9:45am
| Turns out one of the CPU pins was bent a little. That caused the issue. |