Intel Motherboards - the Asrock b365m phantom gaming rgb problem

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the Asrock b365m phantom gaming rgb problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12676
Printed Date: 05 Aug 2025 at 10:13am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: the Asrock b365m phantom gaming rgb problem

Posted By: evilyx
Subject: the Asrock b365m phantom gaming rgb problem
Date Posted: 16 Oct 2019 at 1:27pm

Hi. i just bought this asrock b365m phantom gaming motherboard, i tried changing the lights color using polychrome sync app, it all works fine but there is something bothering me, that the lights behind this 'phantom gaming' text logo stays green no matter what color i changed, the other lights is syncing just fine, it changed the color i want except this 'phantom gaming' logo it just stays green. does this normal or i got a defected product? an answer will be much appreciated.

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sad

Replies:

Posted By: ASRock_TSD
Date Posted: 18 Oct 2019 at 9:09am

Dear Evilyx,

Thank you for choosing ASRock.

Regarding your case, please follow the steps to re-flash the RGB firmware.
1. Go to RGB app installation folder.
C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\
2. Run WriteFW.BAT as administrator.

Thank you!
Yours truly,
ASRock TSD