my a320m-hdv got no sound
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12693
Printed Date: 24 Apr 2024 at 3:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: my a320m-hdv got no sound
Posted By: renyyz
Subject: my a320m-hdv got no sound
Date Posted: 19 Oct 2019 at 2:25pm
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my build is: amd athlon 200ge asrock a320m-hdv rx 580 8gb i didnt turn on my pc for 1 month, and suddenly my pc got no audio. all looks normal, even sound manager detect a sound (got equalizer turn up and down) but still no sound on my speaker. its weird if my rear port is faulty since front port also no sound. but i got a sound if i connect my speaker into the monitor (sound from hdmi) already update bios to p5.9, reinstall windows, do almost all tutorial in case window update is the cause, but still no luck. anyone know why? |
Replies:
Posted By: Ray62
Date Posted: 19 Oct 2019 at 6:53pm
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I can't understand why you guys always update bios, reinstall windows and this stuff just because something stopped working. The PC and it's audio had been functional before that month. During that time no SW change was made and now audio from the onboard sound suddenly is not working? The SW shows that everthing should be intact? Did you get a windows update after the first start? For a real analysis of the original problem it is too late now. OK, fur the current situation: You get sound form the monitor via HDMI routed from the graphics card? This looks more like the active audio devices are distorted. I would check the sound control for the audio devices where you should be able to select either the GPU/Monitor or the onboard audio chip. ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: renyyz
Date Posted: 19 Oct 2019 at 9:00pm
yes, before that month my pc functional well. and i yeah got window update. that why i thought that was the cause. but after reinstall window, without update also no sound already check the the sound control for speaker setting, still same. now i using monitor with no built in speaker, so setting for audio from Graphic card not appear |
Ray62 wrote:Posted By: Ray62
Date Posted: 19 Oct 2019 at 10:04pm
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I did not mean speaker setting. Taskbar->Speakersymbol context->Open sound control: This will open the control app: Settings->Soundcontrol->Output->XXX <- Can you choose between onboard sound and HDMI? What audio devices do you see in the device manager? Sorry, i have a german windows and don't know the exact naming for the english variant. ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: renyyz
Date Posted: 20 Oct 2019 at 5:15am
 this one right? btw, for now the option only speaker since my current monitor didn't have built in speaker  as you can see, my system detect sound when i play on youtube. |
Posted By: Vulpie05
Date Posted: 20 Oct 2019 at 10:10am
| This may be a dumb question, but what type of speakers do you have? Is it possible the audio cable is loose on the speaker end? |
Posted By: Ray62
Date Posted: 20 Oct 2019 at 11:05am
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Currently i use the monitor speaker via HDMI/GPU, audio on the mainboard is switched off. Yes, i would check cable and connector. ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: renyyz
Date Posted: 20 Oct 2019 at 12:17pm
using 2.1 altec lansing speaker. pretty sure my connector/speaker in good condition since before this when i use monitor with built in speaker, i connect my monitor to my speaker and it work perfectly. sadly its my brother monitor and i only borrow to test. |
Posted By: renyyz
Date Posted: 20 Oct 2019 at 1:02pm
i have check the cable. all is ok |
Posted By: renyyz
Date Posted: 20 Oct 2019 at 10:24pm
 try using this usb sound card, and its work perfectly. but its produce low quality sound, and i can hear annoying sound from my speaker. its possible if my rear port already faulty? but its weird since my front port also cant use. |
Posted By: gizmic
Date Posted: 21 Oct 2019 at 1:24pm
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not sure if this is still relevant because its been a long time that this problem happened with realtek drivers. just uninstall and let windows install its own set of drivers ------------- 
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Posted By: renyyz
Date Posted: 21 Oct 2019 at 9:43pm
tried. also same |
Posted By: Ray62
Date Posted: 22 Oct 2019 at 2:02am
@renyyz: You didn't answer my questions completely. But maybe it is easier to show what i mean with two pictures related to the sound control setting and audio device(s) in the device manager. I just activated onboard sound and connected my little 2.1 system. Now i can choose between onboard sound and HDMI (graphics card -> monitor):  ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: Ray62
Date Posted: 22 Oct 2019 at 2:12am
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And when the speaker output is not functioning even if the connections are done correctly, it can be that the output amplifier is gone (damaged). ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: renyyz
Date Posted: 23 Oct 2019 at 9:56pm
I'm just find out something. It's actually not my PC have no sound, it's just the sound become really slow. I turn the volume to Max and I can hear slow sound from the video I play |
Posted By: Vulpie05
Date Posted: 24 Oct 2019 at 5:52pm
| That sounds like a video codec issue. Does this happen when you play sounds from something other than videos? |
Posted By: renyyz
Date Posted: 24 Oct 2019 at 9:25pm
yes. i try play spotify, playing game. all same. when i turn my speaker max sound (until can hear hissing sound) and i can hear really slow sound |