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X399 Taichi AsrRgbLedSetup freezes computer

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12699
Printed Date: 28 Sep 2024 at 3:45am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X399 Taichi AsrRgbLedSetup freezes computer
Posted By: djflow
Subject: X399 Taichi AsrRgbLedSetup freezes computer
Date Posted: 20 Oct 2019 at 12:13am
I have an X399 Taichi with the following specs:

Threadripper 1950x
GSkill TridentZ RGB - 32GB (8GB x 4)
1080 Ti
1TB NVME SSD
Windows 10 1903

When trying to install AsrRgbLedSetup(v1.0.41).exe the software freezes the computer. I tried to run "wICPFLASH.exe /File=nu51_1.10" as admin but it freezes after showing "Enter ICP mode." I tried a clean install of the OS (base install, no extra drivers installed) with the same issue.

I am at a loss. I can only control the RGB using the BIOS.

I appreciate any help offered.



Replies:
Posted By: Ray62
Date Posted: 20 Oct 2019 at 12:31am
You are not the first with this RGB Led problems:
http://forum.asrock.com/forum_posts.asp?TID=6445&PN=1&title=asrock-atuning-app-doesnt-run-on-x399-taichi


-------------
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: djflow
Date Posted: 20 Oct 2019 at 1:13am
For anyone else with this issue, I got it working by:


  • Save your UEFI settings and then set the UEFI to defaults. No CPU overclock, no RAM overclock including XMP, all set to auto/defaults.

  • Run the wICPFLASH command to upgrade firmware, otherwise ASRRGBLED will not start.

  • Restore you UEFI settings and any overclocks for CPU/RAM.



To run wICPFLASH:


  1. Click Start button

  2. Type cmd

  3. Select "Run as administrator"

  4. Type cd "\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin"

  5. Type wICPFLASH /File=nu51_1.10

  6. Wait for the flash to finish




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