X570 and RGB Polychrome 2 problems
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12733
Printed Date: 09 Aug 2025 at 3:20pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 and RGB Polychrome 2 problems
Posted By: Fala7er
Subject: X570 and RGB Polychrome 2 problems
Date Posted: 25 Oct 2019 at 5:31am
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Hi, before i start i have to mention that i have an 5700xt (pulse) and we know how buggy the drivers are... and can't change the card to test if this happens with other model but maybe it doesn't have anything to do with the card. Well, keeping Polychrome open for lets say 2 days, the chance for me to get a black screen + system feeze are very likely on the third day and forward. Without the app opened i can be free of black screens for weeks (it does happen from time to time but i know is amd-driver related). Does anyone have the same problem? i know the rgb users are a minority but stil.. Another thing, WHY opening this app has to wake up and do a checkup on all the sata drives? I have 3 of them mostly in sleep mode and just opening the app makes them spin up and do some spin up test-like sound and some grinding sound like checking the hdd condition for a few seconds. (different and more aggresive sound unlike when you turn On the pc). |
Replies:
Posted By: Ray62
Date Posted: 26 Oct 2019 at 6:10am
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Did you check for an update of the SW? Polychrome 2.0.28 (as of 10/23/2019) RGB Controller firmware to 3.4 (will be flashed by Polychrome) Not the same problem, but this user updated the SW: http://forum.asrock.com/forum_posts.asp?TID=12709&title=asrock-x570-aqua-red-and-green-leds-are-reversed ------------- Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
Posted By: Fala7er
Date Posted: 31 Oct 2019 at 5:03am
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Ah.. installed the new version shows: Version: 1.0.60 Firmware: 2.10 The hdd spin up/down still happens tho for the other problem i will test the app for a few days. |
Posted By: tomios
Date Posted: 02 Nov 2019 at 3:44am
I have the same problem. Got 2 SATA 3TB drives. After running Polychrome app and PC restart both partitions are lost. Fortunately Diskgenius recovers them. And Polychrome app needs about minute to run (while doing spin ups and downs and strange HDD clicks). |
Fala7er wrote:Posted By: Fala7er
Date Posted: 07 Nov 2019 at 5:22am
| Well the new version fixed the black screen problems!. Now the hdd thing would be cool to have an answer. |
Posted By: Fala7er
Date Posted: 30 Jan 2021 at 7:38am
| The new version fixes the initialization problem of the hdds!. |