Taichi x470 and Asrock Polychrome RGB not working
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12748
Printed Date: 04 May 2024 at 6:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Taichi x470 and Asrock Polychrome RGB not working
Posted By: CryptoLover
Subject: Taichi x470 and Asrock Polychrome RGB not working
Date Posted: 27 Oct 2019 at 1:31am
Hi there. I have a Taichi x470 and have been using the asrock polychrome rgb led software for quite some time. All of a sudden one day it just stopped working. I currently have version 1.0.60 installed.
When I try to open it, I get the error: Access violation at address 00000000. Read of address 00000000.
sometimes I get different error codes when I try to open it. For example this one: Access violation at address 00622674 in module 'AsrPolychromeRGB.exe'. Read of address FFFFFFEC.
Sometimes it immediately crashes and won't open at all.
Any Suggestions ?? Thanks...
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Replies:
Posted By: butchboy
Date Posted: 29 Oct 2019 at 5:03am
I had the same thing happen to me. In my case, it wasn't playing nice with Corsair's iCue software.
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R7 3700X@Stock
H115i Premium
Taichi X470 V3.60
Gskill Trident Z 3200Mhz
GeForce RTX 3080
Intel 660P 1TB, 960 evo 512MB
Corsair RM750x
Lian Li PC011 Dynamic
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Posted By: CryptoLover
Date Posted: 29 Oct 2019 at 12:17pm
I figured it out.
when running my task manager, in the background tasks there was a task called "lighting services"..... when I ended it... the asrock polychrome software worked without any error.
Along with the Asrock polychrome software, I also use G.skill trident lighting control, Cooler master rgb control. It appears that one of them may be conflicting with the asrock software working.
When I open up my other lighting controls, no task called "lighting services" seems to appear now... but if you experience a similar issue... scroll the background processes in your task manager, and look for something that may relate to another rgb led lighting control, and try to end it. It may solve your issue also.
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