The sound disappears from my B450M-HDV
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12772
Printed Date: 18 Oct 2024 at 8:20pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: The sound disappears from my B450M-HDV
Posted By: -BaarLun-
Subject: The sound disappears from my B450M-HDV
Date Posted: 30 Oct 2019 at 2:58pm
After few months ago, my onboard audio sound stopped working. I connected different audio devices, but the result still the same. No sound anymore when playing games or youtube!! (WIN10)
Now, I have to use an external sound card that solved the problem.
What?™s going on of my internal audio?? Is there any solution?
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Replies:
Posted By: Ray62
Date Posted: 30 Oct 2019 at 4:29pm
Maybe you have the audio problem caused by a windows update KB4515384
https://www.windowslatest.com/2019/09/12/windows-10-kb4515384-audio-issues/
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Under test:
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Posted By: ASRock_TSD
Date Posted: 30 Oct 2019 at 7:20pm
Dear -BaarLun-,
Greetings, this is ASRock TSD.
Referring to your question about onboard audio ports, kindly verify the suggestions below:
1. Kindly verify both front and rear audio port.
2. Kindly install the Realtek driver from the link below:
http://asrock.pc.cdn.bitgravity.com/Drivers/All/Audio/Realtek_Audio(v8403_FF00).zip
3. Kindly refer to page.25 to clear CMOS:
http://asrock.pc.cdn.bitgravity.com/Manual/B450M-HDV.pdf
4. Kindly clean install the operating system.
Thanks!
All the best,
ASRock TSD
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