AMD and Intel Graphics Card - AsRock RX 5700 ChallengerD FANS

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AsRock RX 5700 ChallengerD FANS

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=12824
Printed Date: 23 Nov 2024 at 9:53pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AsRock RX 5700 ChallengerD FANS

Posted By: thiagolpv
Subject: AsRock RX 5700 ChallengerD FANS
Date Posted: 07 Nov 2019 at 12:38am

Hi all!

My AsRock RX 5700 ChallengerD fans arent' working.
All the time they are stopped, even with +90 Celcius degrees (measuring with MSI Afterburner).

Its needed to set up manual fan speed to it work.
I have the last AMD Adrenalin driver installed and Windows (1903) is updated as well.

Please, help me with it.

Thanks!

I still learning english.

Replies:

Posted By: ASRock_TSD
Date Posted: 07 Nov 2019 at 11:20am

Dear Thiagolpv,

This is technical support from ASRock.
Thank you for posting your query to ASRock forum.

Regarding your question about the fan, please check if the VBIOS is the newest version.

If not please refer to the following link to update the VBIOS.
https://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20Challenger%20D%208G%20OC/index.asp#BIOS

With thanks,
ASRock TSD