AMD Motherboards - audio not working

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audio not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12828
Printed Date: 27 Dec 2024 at 12:46pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: audio not working

Posted By: spot4me
Subject: audio not working
Date Posted: 07 Nov 2019 at 2:50pm

Recently my audio stopped working on my front port. Sometimes no audio sometimes gets low frequency noise. My win10 is default setting, so I have no idea about it.
This B450M-HDV only purchase few months. If I need RMA?

Replies:

Posted By: ASRock_TSD
Date Posted: 07 Nov 2019 at 3:06pm

Dear spot4me,

Greetings, this is ASRock TSD.

Here we have some more suggestions for you to check the system:

1. Please refer to user manual page.25 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/B450M-HDV.pdf

2. Re-install a clean OS and driver to verify.
http://www.asrock.com/MB/AMD/B450M-HDV/index.asp#Download

3. If possible, please install another front audio panel to verify; Maybe the problem is caused by the defective connector.

4. If possible, please install another audio device.

Thanks!

All the best,
ASRock TSD