AMD Motherboards - Gigabit Ethernet LAN Missing

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Gigabit Ethernet LAN Missing

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12832
Printed Date: 10 May 2024 at 6:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Gigabit Ethernet LAN Missing

Posted By: Strifing_Crow
Subject: Gigabit Ethernet LAN Missing
Date Posted: 08 Nov 2019 at 12:03pm

B450 Pro4 network connections show nothing in win10 even when Ethernet cable is plugged.
Clear CMOS is no work. Only LAN get problem, other functions are all working well.
Any idea?

Replies:

Posted By: ASRock_TSD
Date Posted: 08 Nov 2019 at 6:38pm

Dear Strifing_Crow,

Greetings, this is ASRock TSD.

According to your question, we have some suggestions for you:

1. Please unplug the power cord and leave the MB discharge for about 5 minutes. Power on the MB to check if the LAN is detected.

2. Reinstall a clean Windows 10 OS and enter to Device Manager to check if Network adapter could be detected with inbox driver.

3. Under Control Panel > Program, please uninstall the Realtek LAN driver and then reinstall the following version.
http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Realtek_LAN(v10023).zip

Thanks!

All the best,
ASRock TSD

Posted By: Strifing_Crow
Date Posted: 12 Nov 2019 at 2:09pm

Dear, the reason is my faulty board, replace another one from dealer and the problem is gone. thank for the effort!