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Ultra M.2 problem (ASRock AB350 Pro4)

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12876
Printed Date: 05 Aug 2025 at 9:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Ultra M.2 problem (ASRock AB350 Pro4)
Posted By: SaKonii
Subject: Ultra M.2 problem (ASRock AB350 Pro4)
Date Posted: 14 Nov 2019 at 5:34pm
Hello,
I have problem with my NVMe SSD.

Motherboard: ASRock AB350 Pro4
SSD 1 - Samsung 860 EVO 250GB 2,5" SATA
SSD 2 - Kingston A2000 M.2 2280 PCIe 3.0 x4 NVMe (bought new)
BIOS - Version 4.90

So problem is with my NVMe SSD Kingston, when I turn off my PC and turn on again, my SSD disappears, it is not in BIOS or device manager. Then I turn off PC, unplug the SSD and plug in back, turn on PC and than SSD shows up, and it works great without any problems. Again after turn off it disapperas, and every time like that. If I want him to show up, I need to unplug it and plug in and than works until turn off. I unplugged my other SSD and try it without him, and it is the same. I dont know what to do. On SSD 1 860 EVO are windows and all files, SSD 2 Kingston is clean disk without anything, it is freshly bought.

Cheers



Replies:
Posted By: J Z
Date Posted: 14 Nov 2019 at 6:32pm
Hi,

I'll get you a new BIOS with AGESA 1004B, that should work with it.

Had a similar case like this ...

https://www.jzelectronic.de/jz2/forum.php?act=38746

-------------
Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de


Posted By: SaKonii
Date Posted: 14 Nov 2019 at 7:49pm
Thanks for replay,
The latest BIOS update is AGESA Combo-AM4 1.0.0.3 ABB, should I update to this one or wait for AGESA 1004B.

These are BIOS updates for my motherbord: https://www.asrock.com/mb/AMD/AB350%20Pro4/#BIOS

Thanks


Posted By: J Z
Date Posted: 14 Nov 2019 at 8:16pm
P6.25 ist online ;)

-------------
Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de


Posted By: SaKonii
Date Posted: 14 Nov 2019 at 8:28pm
The latest BIOS update for my motherboard is 6.00



Posted By: J Z
Date Posted: 14 Nov 2019 at 8:39pm
First of all with me

https://shop.jzelectronic.de/news.php?sw=AM4&kat=Bios

-------------
Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de


Posted By: SaKonii
Date Posted: 14 Nov 2019 at 11:03pm
Update BIOS to 6.25, still the same problem, thanks for effort.


Posted By: J Z
Date Posted: 14 Nov 2019 at 11:45pm

I'll test it more closely. Currently have strange cases when the Kingston A2000 is 500 GB in it. If the Samsung 970 EVO+ is in, there are no problems, strangely.

Something is wrong with the A2000 firmware not so. I'll test it in the lab now.

-------------
Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de


Posted By: SaKonii
Date Posted: 15 Nov 2019 at 1:59am
Ok, thanks



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