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AM4 Steel Legend B450M Rare Problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12897
Printed Date: 28 Dec 2024 at 2:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: AM4 Steel Legend B450M Rare Problem
Posted By: Anor Londo
Subject: AM4 Steel Legend B450M Rare Problem
Date Posted: 16 Nov 2019 at 9:08am
Hello guys, I've started to build my new kit, and I choosed a Ryzen 5 3600, a Asrock B450M Steel Legend, and 16GB RAM DDR4 HYPERX 2400MHZ, since the start I looked for a lot of videos on youtube, and reviews...
Then It came the day that my pieces arrived at my place, I just build up the pieces, the motherboard has a sticker on the box saying it was ready for Ryzen 3000 generation, so at that I was ok.
At the first start, the computer didn't showed no video, with a GTX 1060 6GB, I tested every way that could be solving the problem and no results, so I asked to a friend to loan for me a Ryzen 7 2700x, so maybe I could see if the bios was ok, then it came with a 2.30 bios, after the 2.10 was needing to support the new generation. I started to believe that could be a failure of the new processor I bought, but it wasn't too, the processor worked fine on a B450M MSI Gaming Pro Carbon, so now I need to know a reason to my problem, because lots of people in websites are buying R5 3600 + Steel Legend, and they doesn't have any problem.
Could be a bios problem? Or a Hardware detection problem? I need to know solutions, so I will have to send it back and buy a MSI for me too, I wasn't expecting to stay 2 days trying to resolve this.



Replies:
Posted By: 8bitbanger
Date Posted: 16 Nov 2019 at 11:53am
Are you saying you used the 2700x to upgrade the bios to 2.30, then re-retried your 3600? So no post with 3600 and v2.30? Did you follow the instructions - after flashing, reboot, enter BIOS, reset to defaults, reboot? I always then power off and clear CMOS via jumper to be sure, but probably not necessary.


Posted By: Ray62
Date Posted: 16 Nov 2019 at 6:55pm
I understand when using the 2700x he could see that the board already came with v2.30.
After the CPU change to the 3600 i also suggest to power off and clear CMOS via jumper like described in the manual. And then starting with only one RAM stick in slot A2. And wait up to 10 minutes after power on.

If still no success i would RMA it too.



-------------
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE


Posted By: Anor Londo
Date Posted: 16 Nov 2019 at 7:17pm
No results, I guess maybe it is a MB HW problem, I'll just wait until the week starts to start the procedures...


Posted By: Anor Londo
Date Posted: 16 Nov 2019 at 8:19pm
If it goes to RMA the problem is that I have no other board to continue using my PC



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