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Often BSOD AB350 Pro4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12928
Printed Date: 05 Aug 2025 at 9:20pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Often BSOD AB350 Pro4
Posted By: JoishB
Subject: Often BSOD AB350 Pro4
Date Posted: 19 Nov 2019 at 8:14pm
Dear,
I'm experiencing regular BSOD with my motherboard. Usually once a day or more.
It happen when playing online games or watching video, sometimes even in idle status.
Seems like there is many user face similar issue, is there anything I can do?
BIOS default no OC, onboard 2400G APU, Win10 x64

Thanks.



Replies:
Posted By: ASRock_TSD
Date Posted: 19 Nov 2019 at 8:25pm
Dear JoishB,

Greetings, this is ASRock TSD.


According to your question we have some suggestions for you to verify:

1. Please enter BIOS setup and load BIOS default setting via [F9] key.
2. Only install one stick memory, system disk to check if system can work stably.
3. As the OS data and SSD/HDD health will also impact the system stability. We would suggest re-install a clean OS or even install another SSD/HDD with clean OS to verify.
4. If possible, please install another memory or CPU to verify.


Thanks!

All the best,
ASRock TSD


Posted By: JoishB
Date Posted: 22 Nov 2019 at 2:54pm
Replace another CPU from dealer and now the system is normal.
Seems like the problem belongs to CPU itself.
Thanks asrock



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