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Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1293
Printed Date: 23 Dec 2024 at 8:07pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: system browser
Posted By: retroeguy
Subject: system browser
Date Posted: 21 Nov 2015 at 6:20am
I can't my os(win 7 hp) to start,when I finally got into my biosI checked the system browser and found that the sata ports show they're empty even though the hd and the dvd reader are plugged in(mb-h97 anniversary)...
I built my computer in aug. and everything was great until oct. when I have only been able to get into my os page 3x and since the beginning of nov. I haven't been able to get in at all...
I have tried numerous things that I was advised to do,nothing,I can't even access safe mode...
this my 1st build so I'm just a beginner,I'm getting to the point where I think I'll take it to a computer place and have it checked if I can't get help to fix myself...


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michael



Replies:
Posted By: wardog
Date Posted: 21 Nov 2015 at 9:29am
Sorry to hear that.

So we(I!) don't spend two days and 14 posts bantering on what to try, please do tell what you have already attempted. That alone will save much time in helping.


Posted By: wardog
Date Posted: 21 Nov 2015 at 9:31am
And please list the hardware that makes up your system, right down to the BIOS revision too.


Posted By: wardog
Date Posted: 22 Nov 2015 at 8:33pm
retroeguy, I've just now read your Reddit posts concerning this.

Disconnect both plugs from BOTH your HDD and CD/DVD/BR drives and try again. You might now have to clear your BIOS afterwards and BEFORE you attempt to boot it back up after disconnecting the cables.

The sound you describe to me appears to be one of the above drives gone bad.


Posted By: retroeguy
Date Posted: 23 Nov 2015 at 2:37am
thanks for your response...did that and still starts up on the asrock page...
were you able to get the info from my posts or do you need more?
 even though I bought all the components this past aug. (and of course the warrantes have run out)



-------------
michael


Posted By: wardog
Date Posted: 23 Nov 2015 at 4:55am
Do you have cell phone or camera you can take a pic of where it halts and upload it here with?

I'd like to see the whole screen in good definition please.


Posted By: wardog
Date Posted: 23 Nov 2015 at 7:44am
Originally posted by retroeguy retroeguy wrote:

thanks for your response...did that and still starts up on the asrock page...
were you able to get the info from my posts or do you need more?
 even though I bought all the components this past aug. (and of course the warrantes have run out)


This past August, most if not all are probably still under warranty. PSU and MB certainly.

Get me that pic posted here. I think I'm gonna suggest clearing the BIOS my way.


Posted By: retroeguy
Date Posted: 23 Nov 2015 at 9:20am
starts here in the link...after a few secs...it goes to the bottom pic...hopefully this works
http://email.photobucket.com/wf/click?upn=71gpQnDR9yiZ1TWxBLkRotJUGRFYb2tPtYOYPsIWqDih3E9WvCokHXym2l0dY9U3MVqdKtNpnBBkbmBNXt1vIuyFo3Ia8vSNCYBXeQpYVjjFp-2FUgL-2BiwP6O2DMWXZpJfP3Pfg00cqeFotT5Q8Nm44-2Bn-2B5K5LSLsL5MmQYTKZB-2F4-3D_U54tLzO3Afukl7wZd-2Fi-2FzBoUT5-2B1oRg5YjH0vhMWQbGuOCpKu3zxkoknorJ7VZeRzRGjK-2FbQ-2F-2FrZVvSr77BSAKYSVsy6CrvYDKVOa6XdFR0T4FH3vdU6yplDEJg0eBcrtWBkHUAy6Yvx4-2BGDMOYb9OiRkh2T2sKGccbNKCalHfxeQfQEpssDy7vwCdzGp-2BuIXsRvq3MmjXeqsZLSmslkQKVYdmVOrZjyVJEcUcA-2FJhg63P7lSQP-2BrqovA2hTSKTQy9F08Y-2FNlTejoqvWF5G8-2FQ-3D-3D" rel="nofollow - http://s1355.photobucket.com/user/Michael_Schiba/media/IMAG0043_zpsgkzjqcmj.jpg.html

 photo IMAG0042_zpsrzhaqnoc.jpg



-------------
michael


Posted By: wardog
Date Posted: 23 Nov 2015 at 10:16am
Bummer. I was hoping a debug code might be displayed in the lower right corner.

It's kinda hard to read your writing here and there on Reddit, but here goes .......

Before it gets to the page you just pictured here, rapidly press and release the DEL key. If I read on Reddit, you can at least enter the BIOS config screen.
(You on Reddit: "I restarted the computer pressed f11 and got the asrock uefi page,top of page has...main,oc tweaker,advanced,tool,h/w monitor,boot,security,exit is this the bios page..."

Yes. That is the "bios page" I want you in. Can you still get "in' there and take some pics?



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