Stuck on ASRock Logo
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12936
Printed Date: 02 Aug 2025 at 1:41am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Stuck on ASRock Logo
Posted By: RiccardoTagliatelle
Subject: Stuck on ASRock Logo
Date Posted: 20 Nov 2019 at 8:59pm
Hello,
It just happened that I can't start my computer anymore. I'm stuck on the ASRock logo and after that noting happens. I also can't access the bios.
- ASRock Gaming Fatal1ty Z170 Gaming K6+
- Windows 10x64
Yesterday I shut my computer down normally, and also I did not install any new drivers. This happened out of nowhere.
What can I do now? Any support is very appreciated.
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Replies:
Posted By: RiccardoTagliatelle
Date Posted: 21 Nov 2019 at 4:31am
For what it's worth, this is the other hardware I have installed:
- Intel Core i7 6700K 4x 4.00GHz So.1151 WOF
- 256GB Samsung 950 Pro M.2 2280 PCIe 3.0 x4 32Gb/ V-NAND MLC Toggle (MZ-V5P256BW)
- 2x 16GB Corsair Vengeance LPX black DDR4-3200 DIMM CL16 Dual Kit
- Nvidia GTX 1070 from Palit
Windows is installed on the M.2 drive. I don't do any overclocking or other funny stuff.
My system was running very stable for the past 3 years until today. A few weeks ago I did a memtest86 check of the 32gigs ram with zero errors.
It's strange as there is absolutely no error message or anything hinting to what might be the problem.
Is my motherboard broken?
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Posted By: RiccardoTagliatelle
Date Posted: 21 Nov 2019 at 5:32am
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Ok, I could fix it myself. The Dr. Debug LED display on the motherboard showed "b4" which meant something with USB. After plugging out all the usb stuff one after the other I quickly found out that either my usb hub or one of the harddrives attached to it was the culprit.
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Posted By: Conotron
Date Posted: 20 Oct 2020 at 6:03am
Just made an account to say thanks Riccardo!
Had no idea why this was happening, but checked after reading your comment and I had a SATA dock connected to on of my usbs. Unplugged it and booted just fine. No idea why!
Thanks again
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