Refusal in warranty service in local dealership
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1295
Printed Date: 23 Dec 2024 at 8:15pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Refusal in warranty service in local dealership
Posted By: Taras34
Subject: Refusal in warranty service in local dealership
Date Posted: 21 Nov 2015 at 5:37pm
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Hi there, 3 years ago I bought motherboard ASROCK Z77 Extreme 4 in the local dealership ('Brain' store, Ukraine).
They gave a 3 years warranty. It was working good for more than two years but once it started to randomly reboot the system, and then once it turned off and never turned on. I brought it to the service center to get a warranty service or get another one. But manager said that motherboard was produced in 2011 and warranty lasts in 3 years from the production moment but not from purchase moment so it's last and they won't give me another one or improve old one. The only thing that they can offer me is refund. But the local currency fell down and it is a great waste of money and I can't afford buing another one thus it costs three times old price. What can I do with this problem? |
Replies:
Posted By: ASRock Expert
Date Posted: 21 Nov 2015 at 6:42pm
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Direct RMA to ASRock NL: http://www.asrock.com/general/about.asp?cat=Contact ASRock EUROPE B.V. Bijsterhuizen 11-11 6546 AR Nijmegen The Netherlands Phone: +31-24-345-44-33 Fax: +31-24-345-44-38 Best RMA experience so far in my life.  ------------- 990FX Extreme 9 MOD P1.70 AMD FX 8120 4GHz 1.25V Thermalright HR-02 Patriot Viper 2x4GB 2133MHz Samsung 850 EVO 250GB MSI R7970 TFIII 3GB CORSAIR VX550W LanCool K62 Dragonlord ASUS Xonar D2X |