RAM issues on A320m-HD
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13024
Printed Date: 06 Aug 2025 at 12:55pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: RAM issues on A320m-HD
Posted By: misutero
Subject: RAM issues on A320m-HD
Date Posted: 03 Dec 2019 at 9:19am
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Greetings. I recently purchased an Asrock A320m-HD with an AMD Ryzen 7 2700 CPU and an 8GB G.Skill DDR4 RAM stick. I'm running Windows 8.1; there's additional info on the image. The G.Skill RAM stick will only work on the board's A1 slot; if placed in the B1 slot, the computer will turn itself on, but I get a "no signal" message on the monitor. There's no sound signal. Thinking that the board's slot might be busted, I borrowed a second 8GB RAM stick, a Kingston one. This stick works on either slot. Next, I tried using both RAM sticks at the same time. No matter the slot order, windows tells me that, of the 16GB total, only 7,93GB are available; 8GB are "hardware reserved". So now I'm lost. Something is wrong here. Could you please help me find out if I should return the G.Skill RAM, the motherboard or both?  https://i.imgur.com/cnpyl5Y.jpg |
Replies:
Posted By: misutero
Date Posted: 05 Dec 2019 at 2:08am
| Solved it! There as a bent pin on the processor. |