X570M Pro USB ports
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13105
Printed Date: 06 Aug 2025 at 2:28pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570M Pro USB ports
Posted By: rg500g
Subject: X570M Pro USB ports
Date Posted: 11 Dec 2019 at 12:44pm
| I can only connect my keyboard and mouse to certain ports on the back of the motherboard. The ports all show 5V output on a tester but keyboard and mouse are not recognized. The ports under the PS2 connector won't recognize anything. Two ports support keyboard and mouse, as do the headers. I cannot explain this and would appreciate anyone's thoughts on this. |
Replies:
Posted By: gizmic
Date Posted: 11 Dec 2019 at 12:55pm
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check device manager if any usb related things shows something wrong ------------- 
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Posted By: rg500g
Date Posted: 11 Dec 2019 at 2:29pm
| Yes, first place I looked. No warnings, nothing in event log either. |
Posted By: gizmic
Date Posted: 11 Dec 2019 at 3:18pm
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then i would try to uninstall each of the usb related hubs and controllers i had problems with one of my usb device crashing the whole system few months back it was a pain looking for the problem with all ports connected in the end it was the xbox wireless dongle lol goodluck -------------
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